Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents, and chatbots helped companies delight employees in the remote and hybrid work era.
Research commissioned by Lenovo reveals CIOs are more involved than ever before in areas outside their traditional technology purview, such as business model transformation, corporate strategy, and sustainability.
Data centre provider ServerChoice has released new research, highlighting the widespread impact of the cost of energy increase and how it is leading businesses to re-evaluate their IT suppliers.
