Stonebranch releases Annual 2023 Global State of IT Automation Report

Cloud automation, self-service, and service orchestration are trending, according to year-over-year benchmarks from IT Ops, DevOps, CloudOps, and DataOps teams.

Research reveals energy concerns impacting business competitiveness

92 percent of business leaders surveyed believe that fluctuating energy costs and instability still pose a threat to business competitiveness.

Digital can deliver for the NHS

A digitally enabled NHS can attract new staff, relieve stress and enhance care, reveals new BT research conducted with NHS employees.

How the right communication engages remote employees

Cybersecurity – an ongoing challenge

Artificial Intelligence welcomed, but human-centered IT support is key

A global survey of employees reveals 74% think inefficient IT support affects morale and hinders productivity, while 87% welcome adoption of AI in resolving IT issues with minimal disruption.

Ivalua warns lack of Scope 3 visibility could trigger a wave of unintentional greenwashing

Inability to monitor and measure Scope 3 emissions which could be a knockout blow to achieving environmental transparency and net zero pledges.

Data maturity delivers increased revenue and happy customers

DataOps maturity associated with higher rates of overall business success.

Twilio research reveals how disjointed digitisation is costing businesses

UK’s 100 most popular companies offer on average 3.5 customer engagement options, yet two-fifths of UK consumers say it’s now...

NTT DATA partners with Toyota

The collective aims to utilise connected car data to better reduce traffic congestion and CO2 emissions.

Cognizant engaged by Volkswagen Group Ireland

Cognizant to integrate service cloud voice into one single omni-channel platform for enhanced and more personalized agent and customer experience.

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