From Data Hoarding to Data Intelligence: Unlocking Value in Storage

By Stewart Hunwick, Field CTO, Storage Platforms and Solutions, Dell Technologies.

UK businesses are sitting on vast reserves of accumulated data. Sadly, many extract remarkably little value from it. The pattern is familiar: data is gathered just-in-case or incidentally as part of other projects, just like the drawer at home full of cables for devices long since discarded or extra screws and spare parts. However, in a business context, this hoarding may also represent a massive, untapped opportunity.

Despite widespread awareness of our tendency to hoard data, Dell research shows that 97% of business leaders see improving their storage capacity as a challenging process, which may explain why so many organisations lock themselves in the cycle of unchecked data accumulation. With global data volumes forecast to exceed 221 zettabytes this year, now is the time to take another look at what you have kept and to look at ways to mine this data.

Finding the Hidden Opportunity

If the cost of accumulated data appeared as a line on an invoice, most finance directors would have addressed it by now. The reason it persists is that the cost is invisible. Unorganised data is not just a storage issue; it is a missed opportunity to connect different data streams in ways that generate brilliant insights.

Consider how a healthcare practitioner works with voice recordings, scans, blood test results and referral letters. Often, different systems hold these individual pieces of information. What is needed is an integrated platform that brings these sources into a single, unified context to offer a full clinical picture. The same principle applies in fraud detection. Financial institutions must draw simultaneously on transaction location, timing, frequency and value to distinguish the unusual from the genuinely suspicious. In both cases, this capability only exists when you build the right infrastructure to support it. Your accidental data reserves hold the key to better customer service, faster innovation, and stronger market positioning.

Building the Unseen Foundation for AI

Data is the foundation for every AI project. Much like a city skyline. The tall buildings that define the horizon catch the eye but the foundations running underground that make them possible. Data infrastructure is exactly that: the unseen foundation that makes everything above ground possible.

AI models do not arrive with a built-in filter for data quality. An organisation that has spent years accumulating data without classifying or contextualising it cannot feed it to an AI system and expect coherent results. This problem compounds quickly for agentic systems taking autonomous action: decisions made on data nobody has examined can produce outputs that nobody can verify and in a regulated environment, that is not an abstract risk.

Turning Compliance Into a Strategic Advantage

For UK enterprises, the regulatory case for moving away from data hoarding isn’t just about optimisation. UK GDPR requires data minimisation, lawful retention and the ability to honour individual rights including the right to erasure. The forthcoming UK Cyber Security and Resilience Bill adds further requirements around supply chain security, incident reporting timelines and cryptographic protections for cloud-held data.

The compliance question has also shifted as AI adoption has accelerated. It is no longer only about which humans can access which data, but about which AI systems can act on it, under what conditions and with what audit trail.

However, you should not view data governance solely as a compliance exercise. Knowing exactly what data you hold means you can mine it for value. Organisations that treat data intelligence as a strategic discipline find they do not chase regulation. Instead, they run ahead of it. The discipline that good governance requires is exactly the same infrastructure that genuine data intelligence demands.

A Clear Roadmap to Data Intelligence

Moving from data hoarding to data intelligence requires a clear plan. Here are four practical steps to help your business unlock the value hidden in your storage.

Discover and Classify Your Data: You cannot use what you cannot see. Start by auditing your current data estate to understand exactly what information you hold. Identify high-value data streams that you previously ignored or stored by accident. Categorise this information based on its potential to improve customer experiences, streamline operations, or create new revenue streams.

Connect and Integrate Systems: Break down the silos that keep your data isolated. Use intelligent storage solutions to connect diverse data types across your entire organisation. This allows you to combine insights from different departments. For example, merging customer service logs with product usage data can reveal incredible opportunities for product improvement.

Apply Analytics and AI: Once your data is connected, put it to work. Carry Out advanced analytics tools to find hidden patterns and trends within your accidental data reserves. This step turns raw information into actionable business intelligence. It empowers your teams to make fast, confident decisions based on solid evidence rather than guesswork.

Automate and Scale: Use automation to eliminate manual errors and reduce operational overhead significantly. IT teams complete storage tasks much faster with automation in place. This frees up their capacity for strategic, high-value work rather than routine maintenance. As your data intelligence grows, automated systems ensure your infrastructure scales seamlessly alongside your ambitions. 

The Pillars of an Intelligent Storage Solution

To support this roadmap, your architectural decisions must rely on several reinforcing capabilities.

Predictive analytics shift your posture from reactive to preventive. They continuously monitor system health to surface failures well before they reach business operations. Unplanned enterprise downtime can cost hundreds of thousands of pounds per hour. Preventing even a single outage easily justifies the infrastructure investment.

Flexible consumption models allow organisations to scale storage in line with demand. You no longer need to commit to fixed infrastructure capacity years in advance. AI workloads have storage requirements that grow rapidly and are difficult to forecast. Paying only for what you use removes a significant barrier to innovation. Hybrid-capable platforms also ensure data remains accessible across on-premises, edge, and cloud environments.

Resilience requires a clear view of your infrastructure. When you know the value of the data you hold, protecting it becomes a strategic priority. Cyberattacks demand isolated, off-network vault environments that enable clean recovery. Physical disruption demands geographically distributed, synchronised copies. Understand the threats and design your infrastructure deliberately.

Take Action to Unlock Your Data

The case for moving past data hoarding is clear. Unorganised data is an opportunity cost, measured in unrealised revenue, delayed AI investment, growing regulatory exposure and infrastructure that will not hold up when tested. The organisations that will lead in the AI era are those whose data is governed, connected, fast, and put to work.

The value of intelligent data management comes from the flexibility to connect diverse data types, support varied workloads and adapt as requirements evolve. A modern storage approach gives you the right tool for every opportunity within a single, coherent platform, not a patchwork of point solutions that recreate the very silos you are trying to escape.

Look honestly at the underlying data infrastructure. Understand what value it currently generates. Then ask the important question: what hidden value are you missing? That is where the exciting work begins.

By Frank Warren, SVP, Global Operations, Park Place Technologies.
By Michelle Brophy, Director of Research, Tech, Media & Telecom at AlphaSense.
By Maximilian Greiner, VP Product Management at Paessler.
By Danny Kirby (Senior Account Director at Cameo Services) and Iain Burton (Strategic Account...
By Chris Carreiro, Chief Technology Officer, Park Place Technologies.
By Anna Marie Clifton, Director of Product, AI and Agents, at Zapier.