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IT Management + Service Expert Opinions News Videos

NEWS
Designing AI for high‑stakes environments: Why autonomy isn’t always the answer

By Thomas Drohan, Chief Strategy Officer at Clue.

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Behavioural Analytics and Battling the Unknown: the Renaissance of UEBA in Cybersecurity

By Cyrille Badeau, VP EMEA, Securonix.

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Data Breach and Cyber-Attacks: A Matter of When and Not If

By Graham Jarvis, Freelance Business and Technology Journalist.

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NEWS
The 2026 Memory Crisis: Why Your IT Refresh Just Hit a Speed Bump

By Danny Kirby (Senior Account Director at Cameo Services) and Iain Burton (Strategic Account Director at RTK Group).

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The sovereignty gap UK organisations can no longer afford to ignore

By Chris Carreiro, Chief Technology Officer, Park Place Technologies.

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AI is pushing storage to the limit: helping customers get more from existing infrastructure

By Jimmy Tam, CEO of Peer Software.

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Why Digital Transformation Strategies Fail in Delivery - Not Design

By Arun Manoharan, Global Head of Strategy Enablement, UBDS Digital.

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NEWS
Resolving the chicken and the egg of cyber-security

By Graham Jarvis, Freelance Business and Technology Journalist

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NEWS
Building cyber resilience through backup consolidation

By Scott Ashenden, Head of Security and Infrastructure at Team Matrix.

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Solving the leadership paradox to avoid a cybersecurity AI skills generation gap

By Leon Ward, Chief Transformation Officer, Securonix.

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NEWS
Why transformation fails: The missing link between technology, people and culture

By Lorenzo Romano, CEO of GCX Managed Services.

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NEWS
WAN Networking: shift to the edge?

By David Trossell, CEO and CTO at Bridgeworks.

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Videos

From reactive to predictive IT: using AI to transform support models

Mark Banfield, Chief Revenue Officer at TeamViewer, discusses how the company is using its Tia (TeamViewer Intelligent Assistant) and a ‘shift left’ approach to move IT support from reactive to more...

AI deep dive: from early lessons to an agentic future

Andy, Data & AI Director at Pax8, explores what the agentic inflection point means in practice and how AI is moving beyond experimentation into real-world application. He breaks down the 'empty box' approach...

LapSafe AI Smart Locker: exploring AI in secure access

Robert Tanner, Locker & Vending Solutions Specialist at LapSafe, discusses the AI Smart Locker, which recently won ‘AI & Automation Project of the Year’ at the MSP Channel Awards. He explains how the...

Managed services shifting from reactive support to value-driven cloud operations

In this interview, Josh Ewing, VP of eNlighten Managed Services at Namos Solutions, discusses how managed services are evolving beyond traditional break-fix models towards value-led, outcome-focused delivery....

News

inforcer launches Copilot Manager for AI service enablement for MSPs

inforcer introduces Copilot Manager to support MSPs in delivering AI services, including features related to monitoring and managing Shadow AI usage.

Guardz 2026 State of MSP Threat Report: AI and cybersecurity landscape

Guardz outlines how AI is influencing cybersecurity, with the report highlighting identity-related issues and vulnerabilities affecting MSPs, based on findings from its latest threat report.

Multi-agent enterprises: Integration and orchestration challenges

British organisations are increasingly adopting AI agents but face challenges in orchestration and governance for seamless integration and effective use.

Hydrogen backup power demonstration at 3 MW scale for data centres

A demonstration of hydrogen-fuelled engines has been completed as part of testing for data centre backup power applications.

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