Logo

IT Management + Service Expert Opinions News Videos

NEWS
Transforming Customer Experience: A Tech-Powered Evolution in Customer Support

Customers are the lifeblood of any business. But with today’s customers having more choice than ever before, this is putting pressure on organisations to deliver a strong customer strategy that sets them apart from their competitors. Any organisation that wants to live by a strong customer...

Read More
NEWS
Developing a DataOps culture? Focus on incentives

By Rytis Ulys, Analytics Team Lead at Oxylabs.

Read More
NEWS
MLOps and LLMOps – How do they differ?

By Aleksandra Sidorowicz, Machine Learning Engineer at Future Processing.

Read More
NEWS
Embracing diversity and inclusion: a new dimension for leadership and management

BY by Morten Wierod, President Electrification ABB.

Read More
NEWS
How to achieve incident management best practice

By Jere Jutila, Director of Business Development at Miradore.

Read More
NEWS
APM: The symbiotic relationship between network and end user experience

By Pavel Minarik, Vice President, Technology at Progress.

Read More
NEWS
What is Generative AI and is it the Way to AIOps?

By Lori MacVittie, F5 Distinguished Engineer.

Read More
NEWS
Efficient IT management: maximising output with minimal resources

By Jeremy Rafuse, Vice President & Head of Digital Workplace at GoTo.

Read More
NEWS
Top trends to watch for in IT Service Management

By Phil Fox, Principal Customer Success Advocate at Adaptavist.

Read More
NEWS
2023 IT Services Predictions and Trends

By Colin Blumenthal, Vice President, IT Services, Sharp Europe.

Read More
NEWS
Applied Observability – the ‘must haves’ for your analytics engine

By Steve Wilcockson, Data Science Lead at KX.

Read More
NEWS
The end-to-end approach that unleashes the Moment of Service

By Marne Martin, President, IFS Service Management Business Unit (SMBU).

Read More

Videos

Making the most of Middle East’s digital infrastructure

James Netherwood, Head of Research Middle East, Capacity and Datacloud, discusses the upcoming Capacity Middle East event and the launch of Datacloud Middle East. The events unite over 3,500 executives from...

Honeywell and LS Electric at DCW Asia

DCW Asia 2025

Driving innovation in the energy resilience industry

Lenaik Andrieux, General Manager – Power Systems EMEA, India & Australia, Rehlko, explains how the acquisition of The Wilmott Group, a UK-based supplier of critical backup-power solutions, makes Rehlko one...

Aprovis at DCW Asia - Part 3

DCW Asia 2025 - Part 3 of 3

News

Southco unveils new facility in Thailand

Southco opens a new facility in Chon Buri, Thailand, expanding its manufacturing and supply capabilities in Southeast Asia.

Snowflake's EMEA expansion and AI adoption

Snowflake appoints Dayne Turbitt to lead EMEA operations and outlines regional expansion milestones with its AI Data Cloud.

UK data centres could heat millions of homes by 2035

New analysis reveals that UK data centres could supply enough waste heat to warm millions of homes by 2035, stressing the need for infrastructure investment.

Formula E and Google Cloud bring AI to the track

Formula E teams up with Google Cloud to apply AI across racing operations and fan experiences, supporting efficiency and sustainability goals.

© 2026 - Angel Business Communications Limited

Made with by Angels