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IT Management + Service Expert Opinions News Videos

NEWS
From vision to impact: How women are transforming the technology industry for International Women in Engineering Day

International Women in Engineering Day provides an opportunity to celebrate the women driving diversity in STEM and reflect on the ongoing journey toward gender equality.

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NEWS
Why effective visibility in the cloud is critical: and how to get there

By Cary Wright, VP of Product Management, Endace.

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NEWS
Businesses need modern observability techniques to secure their on-premises applications

By Gregg Ostrowski, CTO Advisor, Cisco Observability.

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NEWS
Let the games begin

Why IT Monitoring is set to emerge as a champion during this summer of sporting events. By Martin Hodgson, Director Northern Europe at Paessler GmbH.

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NEWS
Dousing the flames of the daily firefight: Bringing IT teams back to strategic direction

By Stuart Simmons, Regional Director, IT Services, Apogee Corporation.

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NEWS
Transforming Customer Experience: A Tech-Powered Evolution in Customer Support

Customers are the lifeblood of any business. But with today’s customers having more choice than...

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NEWS
Developing a DataOps culture? Focus on incentives

By Rytis Ulys, Analytics Team Lead at Oxylabs.

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MLOps and LLMOps – How do they differ?

By Aleksandra Sidorowicz, Machine Learning Engineer at Future Processing.

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NEWS
Embracing diversity and inclusion: a new dimension for leadership and management

BY by Morten Wierod, President Electrification ABB.

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NEWS
How to achieve incident management best practice

By Jere Jutila, Director of Business Development at Miradore.

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NEWS
APM: The symbiotic relationship between network and end user experience

By Pavel Minarik, Vice President, Technology at Progress.

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NEWS
What is Generative AI and is it the Way to AIOps?

By Lori MacVittie, F5 Distinguished Engineer.

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Videos

From firefighting to frameworks: Helping MSPs scale with operational maturity

In this interview, Devang Mehta, Co-Founder & Director of Operations and Customer Success at Infrassist, explains how MSPs can move beyond reactive operations to build structured, scalable frameworks for...

AI - time for a rethink?

Claire Keelan, UK MD at Onnec, is warning that the UK will fall short of its AI ambitions and data centre expansion targets, unless it tackles the growing workforce shortage by tapping into underused talent...

From SLAs to XLAs: why outcomes will define the next era of connectivity

In this interview, Lorenzo Romano, CEO of GCX, explores the shift from traditional Service Level Agreements to Experience Level Agreements and what it means for MSPs delivering managed connectivity. He...

ZincFive: Nickel-Zinc Batteries Explained

Unveiling the science of nickel-zinc (NiZn) batteries. In this video we break down the advantages behind our remarkable chemistry. Discover the key factors that contribute to NiZn's exceptional power, safety,...

News

Vantage Data Centers Appoints New Chief Procurement Officer

Vantage Data Centers has appointed Alicia Ruckteschler as Chief Procurement Officer to drive its global procurement strategy for infrastructure development.

Modernising government IT systems: addressing technical debt amidst AI growth

UK government faces technical debt challenges as AI adoption grows, demanding modernisation and skill enhancement across public sector tech systems.

Securonix Launches Sam and Agentic Mesh: Transforming Security Operations with AI

Securonix collaborates with AWS to introduce Sam the AI SOC Analyst, a model designed to enhance SOC productivity and governance.

Vertiv enhances IT management with new KVM Switch for remote access

Vertiv has introduced the Avocent MergePoint Unity 2, a KVM switch designed to support IT management across different environments with a focus on operational efficiency and security.

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