NEWS
Retail leaders reveal technology priorities and potential

Scandit, the leader in smart data capture, has released research revealing how technology will change the face of customer, employee and store operations experiences in the next two years. Scandit surveyed retail leaders across Europe and found that more than half (51%) believe the primary role of the physical store will be an online-offline hybrid, with 64% citing challenges in differentiating themselves from their competition as the biggest barrier to delivering this experience.

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NEWS
Technology Channel shows highest level of confidence

Research released by leading global channel services provider, Agilitas IT Solutions has revealed that confidence in the future of the Technology Channel has reached a record height amongst UK industry decision makers, with the overall confidence score reaching 7.8 out of a possible 10. Agilitas unveils these findings through the launch of its annual Technology Channel Confidence Index 2022, the inaugural report of the new EVOLVE era.

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NEWS
Business performance set to be crippled by a lack of IT cost efficiency and high inflation

Crayon calls on businesses to create cost efficiencies through technology optimisation.

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Fashioning the future of work

Marc O’Polo designs digital workspace to enable secure work from anywhere.

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Majority of European office workers trust that their workplace is investing in future technology

Three-quarters are optimistic that technology will create new career opportunities.

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Skillsoft introduces Career Journeys

Innovative learning solution empowers employees to develop critical competencies for in-demand roles and industry certifications.

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Three in four consumers ready to walk away if customer service is poor

Survey highlights scale of frustrations with the pandemic customer experience.

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3i Infotech bags US $2.2m digital IMS deal

3i Infotech has signed an enterprise solution deal with one of UAE's leading digital transformation companies. Spread over three years tenor, the contract value is around US $2.2 Mn (INR 17.14 cr), pertaining to Digital Infrastructure Managed Services (IMS) and BI/ Analytics Managed Services.

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Digital engineering demand fuels rush for talent

As enterprises embrace digital transformation, engineering service providers need more developers, ISG Provider Lens™ report says.

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Survey reveals microservices and service mesh as critical

Solo.io has unveiled survey results that indicate that modern enterprises are standardising on microservices — and that service mesh is a core component powering this architecture. The research also pointed to a strong correlation between success with microservices and faster, more reliable application development — with almost half describing the impact of service mesh as “transformative.” 

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Critical operations threatened by application incompatibility

New research discovers that many businesses are unprepared for modernisation.

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Tech teams abandon remote working post pandemic

28 per cent of companies operating remote working before the pandemic have now abandoned it in favour of a hybrid model.

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Over half of organisations suffered cloud cyberattack in last 12 months

Despite more tools and larger budgets, IT teams were slower to detect threats in 2022 than in 2020.

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NEWS
Pulsant and AVD support NHS fight against Covid

Cloud and edge platform provider Pulsant worked with voice and unified communications specialist AVD to enable rapid set-up of Covid PCR testing contact centre for NHS contractor The Delivery Group.

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NEWS
MSS Europe 2022 returns to Amsterdam for the fifth year

Now celebrating its fifth year, the Managed Services Summit Europe 2022 (MSS Europe) in Amsterdam, the leading managed services event for the European IT channel, is set to make its return on 21 June, building on the success of the last year’s summit.

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Videos

Neil Cornish, Ecosystem Development Manager at Tech Data UK, discusses the collaboration between the UK Fashion & Textile Association, IBM, the Future Fashion Factory and Tech Data UK, to develop a new technology platform designed to help drive both sustainability and profitability within the fashion supply chain.
Mike McAdam, Data Centre Director EMEA, and Simon Prichard, Product Strategy Manager, both at Mitsubishi Electric Europe, explain how real-time data visualisation and smart insights can help to optimise data centre power and cooling infrastructure, before discussing the wider sustainability challenges and opportunities facing the industry into the future. They also share the company’s plans to leverage its critical infrastructure expertise to expand its presence within the data centre sector.
Conference Chair Ian Luckett outlines the content of the second virtual SDC Channel Summit event, taking place 10-11 May. A mixture of keynote presentations, roundtables and panel discussions promise to produce plenty of valuable insights for Channel companies dealing with the challenges and opportunities of digital transformation.
Andre Azevedo, CEO at Ancoris, explains how the company’s new GreenLab Google Cloud service helps organisations to understand the actions they can take around their IT infrastructure to achieve their sustainability goals, with cloud migration a high priority for many.

Expert Opinions

By Davide Villa, Director of Business Development EMEAI, Western Digital.
The success of environmental policymaking is inextricably linked to the deployment of high-frequency data and artificial intelligence (AI). Geoff McGrath, Managing Director of CKDelta, discusses the role of holistic, data-driven decision making in responding to the climate crisis and driving down carbon emissions.
By Sharon Einstein, General Manager, Customer Engagement Analytics, NICE.