NEWS
Twilio research reveals how disjointed digitisation is costing businesses

UK’s 100 most popular companies offer on average 3.5 customer engagement options, yet two-fifths of UK consumers say it’s now more difficult to reach customer support.

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NEWS
Cognizant engaged by Volkswagen Group Ireland

Cognizant to integrate service cloud voice into one single omni-channel platform for enhanced and more personalized agent and customer experience.

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NEWS
Companies failing to engage suppliers on nature and climate

Less than half (41%) of companies disclosing to CDP are reporting on any of their supply chain emissions despite their impact significantly outsizing (11.4x) direct emissions.

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NEWS
Sage leverages Pluralsight Skills

Sage, the leader in accounting, financial, HR and payroll technology for small and mid-sized businesses, is leveraging Pluralsight Skills to develop a cybersecurity skills development program, helping to build expertise within its engineering teams globally.

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NEWS
Colt selects Amdocs

Digitalisation of Colt’s global product and service inventory will bring greater choice, simplicity and automation to its business customers.

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NEWS
Government unprepared for hybrid challenges

Ivanti has published the results of its Government Cybersecurity Status Report. Ivanti worked with cybersecurity experts and surveyed more than 800 government workers globally to understand the attitudes and actions of government workers when it comes to cybersecurity.

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NEWS
83% of CIOs must do more with less in 2023

SoftwareOne Holding has unveiled the findings of CIO Pulse: 2023 budgets & priorities.

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NEWS
Lenovo ushers in new era of edge automation at scale

Lenovo enables mass deployment of ThinkEdge solutions with new remote automation and management software, introducing Lenovo Open Cloud Automation (LOC-A) 2.6 and XClarity edge-to-cloud orchestration,

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NEWS
VMware unveils Anywhere Workspace innovations

Updates to VMware Workspace ONE and VMware App Volumes enable increased performance, scale, and speed of new feature delivery for customers.

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NEWS
92% of 18-25-year-old women admit they can’t name a famous woman in tech

When asked to identify prominent women in tech, only 14% were able to correctly identify Ada Lovelace, while 12% mistook Alison Hammond as a tech pioneer.

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NEWS
International Women’s Day: Diversity and Inclusion

To celebrate International Women’s Day, The Change Partners’ Diversity and Inclusion Specialist Billie Dhadda shares her thoughts on the barriers women still face in the workplace and how to overcome them.

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NEWS
PsiQuantum opens research facility to develop advanced cryogenic systems for large-scale quantum computing

The collaboration will support PsiQuantum’s mission to build world’s first useful quantum computer.

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NEWS
84% of major firms failing to disclose operational emissions targets

Companies are pledging to reduce their carbon impact but struggling to measure progress across their supply chains.

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NEWS
Kyndryl and Delta Air Lines extend collaboration

Kyndryl’s work helps strengthen Delta’s mission-critical operational systems, supporting the airline’s commitment to deliver industry-leading reliability and service.

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NEWS
GoTo transforms IT management with new remote monitoring & management tools

GoTo Resolve now includes free remote monitoring and management, advanced helpdesk functionality, and 60+ new features to deliver full IT service management capabilities in 2023.

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Videos

Interview with Bev Markland, Chief People Officer at Agilitas. Women working in the IT industry share their experiences – covering the opportunities they have had, the challenges they have had to overcome during their careers to date, and offering plenty of constructive thoughts and observations as to what improvements still need to be made when it comes to improving diversity within the workplace.
Elizabeth Green, EMEA Advisory and Cyber Lead, at Dell Technologies, discusses the ever-shifting cybersecurity landscape, where cyber resilience is very much the focus.
Dr. J Metz, Chair SNIA Board of Directors and Scott Shadley, Chair SNIA Communications Steering Committee, discuss the association’s plans for the coming year, which include work on SDXI, computational storage, DNA data storage, SNIA Swordfish™, SNIA Emerald™ and sustainability. They also provide some fascinating insight into how they see the industry developing over time.
Max Schulze, CEO and Founder of the Sustainable Digital Infrastructure Alliance, discusses the importance of local and regional clouds as an alternative approach to the hyperscale model, suggesting that, in a world apparently obsessed with issues such as data sovereignty, time would be better spent understanding the importance of infrastructure ‘independence’.

Expert Opinions

By Claire Thomas, Chief Diversity & Inclusion Officer at Hitachi Vantara.
By Naveen Thomas, Director – Technology Consulting, EY.
Procurement expert Keith Hausmann highlights how NLP and machine learning are driving efficiencies and savings while enabling sourcing teams to add more business value.