UK’s 100 most popular companies offer on average 3.5 customer engagement options, yet two-fifths of UK consumers say it’s now more difficult to reach customer support.
Read MoreCognizant to integrate service cloud voice into one single omni-channel platform for enhanced and more personalized agent and customer experience.
Read MoreLess than half (41%) of companies disclosing to CDP are reporting on any of their supply chain emissions despite their impact significantly outsizing (11.4x) direct emissions.
Read MoreSage, the leader in accounting, financial, HR and payroll technology for small and mid-sized businesses, is leveraging Pluralsight Skills to develop a cybersecurity skills development program, helping to build expertise within its engineering teams globally.
Read MoreDigitalisation of Colt’s global product and service inventory will bring greater choice, simplicity and automation to its business customers.
Read MoreIvanti has published the results of its Government Cybersecurity Status Report. Ivanti worked with cybersecurity experts and surveyed more than 800 government workers globally to understand the attitudes and actions of government workers when it comes to cybersecurity.
Read MoreSoftwareOne Holding has unveiled the findings of CIO Pulse: 2023 budgets & priorities.
Read MoreLenovo enables mass deployment of ThinkEdge solutions with new remote automation and management software, introducing Lenovo Open Cloud Automation (LOC-A) 2.6 and XClarity edge-to-cloud orchestration,
Read MoreUpdates to VMware Workspace ONE and VMware App Volumes enable increased performance, scale, and speed of new feature delivery for customers.
Read MoreWhen asked to identify prominent women in tech, only 14% were able to correctly identify Ada Lovelace, while 12% mistook Alison Hammond as a tech pioneer.
Read MoreTo celebrate International Women’s Day, The Change Partners’ Diversity and Inclusion Specialist Billie Dhadda shares her thoughts on the barriers women still face in the workplace and how to overcome them.
Read MoreThe collaboration will support PsiQuantum’s mission to build world’s first useful quantum computer.
Read MoreCompanies are pledging to reduce their carbon impact but struggling to measure progress across their supply chains.
Read MoreKyndryl’s work helps strengthen Delta’s mission-critical operational systems, supporting the airline’s commitment to deliver industry-leading reliability and service.
Read MoreGoTo Resolve now includes free remote monitoring and management, advanced helpdesk functionality, and 60+ new features to deliver full IT service management capabilities in 2023.
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