NEWS
Securing AI agents: Cequence's agent personas

Cequence Security has introduced Agent Personas in its AI Gateway to provide more granular control over AI agent actions and manage access to enterprise tools and data.

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NEWS
JumpCloud reveals Agentic IAM for enhanced AI identity management

JumpCloud has introduced Agentic IAM, a new identity management solution designed to support both human users and AI agents.

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NEWS
Embracing AI-driven shopping: the rise of Agentic catalog exports

Feedonomics’ Agentic Catalog Exports and their role in product data syndication across AI-driven shopping platforms.

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NEWS
Strategic partnership to enhance third-party risk management

Black Kite has partnered with Sayari to provide integrated corporate transparency and cyber risk intelligence, aiming to support a more comprehensive view of supply chain risk.

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NEWS
Atlassian expands Its AI platform, introducing agentic workflows and new product suite

Atlassian has announced a series of updates across its platform, including expanded capabilities...

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NEWS
From legacy to leadership

South & Vale Councils take back control of IT with Node4 and Microsoft Azure .

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NEWS
70% of Enterprise AI is Uncontrolled, Driving Hidden Risk, Cost and Slower ROI

Lenovo research highlights a growing AI execution gap as organizations struggle to control and...

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NEWS
AvePoint announces platform updates focused on AI data security and governance

AvePoint has introduced updates to its Confidence Platform, with a focus on AI data protection,...

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NEWS
RF Front-End Modules & Components: a dynamic patent landscape

The Q1 2026 RF Front-End Modules & Components report highlights recent patent activity and...

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NEWS
CMC Networks partners with AVANT to enhance EMEA connectivity support

CMC Networks partners with AVANT to support enterprise connectivity across EMEA using AI-enabled...

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NEWS
BT business launches UK sovereign services portfolio

BT Business has launched a sovereign services portfolio designed to support organisations with...

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NEWS
UK data centre growth: a strategic approach

Exploring the UK's focused strategy to accelerate data centre growth amidst AI and cloud storage...

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NEWS
Kao Data joins Cisco-led Discover Tech programme

Kao Data partners with Discover Tech, aiming to provide immersive tech sector experiences for young...

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NEWS
Enhancing cybersecurity against industrialised device code phishing

Barracuda research reveals how attackers leverage device code authentication for persistent access,...

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NEWS
Infosecurity Europe 2026 focuses on AI in cybersecurity

Infosecurity Europe 2026 will include coverage of how artificial intelligence is being applied in...

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Videos

Data Centre World Frankfurt 2026
In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She explores the tension between brand building and demand...
Data Centre World Frankfurt 2026
In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...

Expert Opinions

Zendesk EMEA CTO Matthias Goehler discusses how AI is reshaping customer service, from automation and cross-channel experiences to security, human empathy, and the shift toward more proactive support.
By Jamie Lyon, Chief Product and Strategy Officer at Lucid Software.
In a Q&A with Zendesk’s VP Marketing EMEA, Emma Acton reflects on how enterprise marketing is evolving. She discusses the shift towards brand-led demand, the continued evolution of account-based marketing,...
By Terry Storrar, managing director, Leaseweb UK.