Digital Newsletter
Each week our editor Phil Alsop rounds up the most popular articles, videos and expert opinions. We compile this into a Digital Newsletter and send it straight to your inbox every week.
Digital Magazines
We'll let you know each time a new edition of Digitalisation World is released so that you're always kept up-to-date with the latest and greatest news and press releases.
Video Magazines
The Digitalisation World Video magazine contains the latest Zoom interviews with experts in the industry.
Laurent Gil, President of Cast AI, discusses the findings of the company’s 2026 State of Kubernetes Optimisation Report, a comprehensive analysis of GPU, CPU, and memory utilisation across non-optimised Kubernetes clusters. Drawing on data from tens of thousands of clusters, the report delivers a clear and urgent message: GPU are poorly utilised despite their cost, at 5%; the efficiency gains that Kubernetes was designed to unlock are not emerging naturally with scale, and the gap between what organisations are paying for and what they are actually using is widening.
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In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She explores the tension between brand building and demand generation, the realities of account-based strategies, and the challenge of making complex martech ecosystems work seamlessly. Acton also shares her perspective on how AI and automation are reshaping marketing across EMEA markets.
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In this interview, Lee Clark, Cyber Intelligence Production Manager at RH-ISAC, discusses the evolving role of threat intelligence. He explores how organisations are shifting from reactive security approaches toward more actionable, collaborative intelligence sharing models. Clark also reflects on emerging threats, the role of AI in cybersecurity, and the importance of cross-industry cooperation in strengthening collective defence.
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In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service models. It examines the balance between AI-driven efficiency and keeping employee service human-centric, along with the role of integration, data, and automation in improving speed and experience across global teams.
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Ofir Bloch, VP at WalkMe, discusses the results of WalkMe’s fifth annual State of Digital Adoption report, which reveals that over half (54%) of workers bypassed AI tools and completed tasks manually at least once in the past 30 days. A further 33% haven’t used AI at all. Rather than friction, the research describes outright rejection. Ofir explains what’s going wrong within the enterprise, with executives and employees apparently at odds when it comes to AI, and explains the ways in which this situation can be addressed for the benefit of individuals and their organisations.
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Cullen discusses the findings of the company’s recent 2026 SolarWinds State of Monitoring & Observability Report, examining how IT teams are navigating increasingly fragmented hybrid environments, and in turn, how AI is reshaping modern observability. AI AI is accelerating incident response, reducing noise, and closing visibility gaps across increasingly complex IT environments, with organisations increasingly prioritising platforms that unify data, automate insight, and lay the foundation for autonomous operational resilience.
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Oliver Simonnet, Lead Cybersecurity Researcher at CultureAI, discusses the findings of the company’s The State of Enterprise AI Usage: The Illusion of Control report, which reveals a growing gap between how AI is used in practice and how organisations believe it’s being controlled. The report shows that, while 72% of organisations believe they have full visibility into AI usage, 65% still report detecting unauthorised shadow AI, revealing a structural gap between perceived control and operational reality. Oliver goes on to explain how, in order to adopt AI at scale responsibly, businesses must move beyond policy and implement real-time, enforceable controls where risk is actually created.
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Alex Adamopoulos, Chairman and CEO of Emergn, discusses the results of the company’s new research, which reveals that enterprise leaders now expect measurable returns from AI investments within months, not years and patience is rapidly running out. The findings show that AI has shifted from behind the scenes pilots to a core driver of revenue, with zero organisations reporting that they remain uninvolved in AI initiatives.
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Joshua Clay, Senior Director Solutions Engineering at Dynatrace, discusses the findings of the company’s ‘The State of Observability Report 2025’, which reveals that while AI adoption is accelerating, concerns about reliability and trust make it challenging to transition initiatives from concept to production. To address this, business leaders are prioritising observability solutions to scale their AI projects, with more than two-thirds (70%) saying observability budgets have increased in the past year.
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James Netherwood, Head of Research Middle East, Capacity and Datacloud, discusses the upcoming Capacity Middle East event and the launch of Datacloud Middle East. The events unite over 3,500 executives from over 90 countries for visionary content and unrivalled networking and business opportunities. Capacity and Datacloud Middle East unite the entire ecosystem to drive digital transformation, unlock the value of AI, and enhance connectivity for all. With a reputation for attracting leading regional and international carriers, the event is continuing to evolve with the launch of Datacloud Middle East in 2026 for hyperscalers, data centre operators and suppliers.
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James Netherwood, Head of Research Middle East, Capacity and Datacloud, discusses the upcoming Capacity Middle East event and the launch of Datacloud Middle East. The events unite over 3,500 executives from over 90 countries for visionary content and unrivalled networking and business opportunities. Capacity and Datacloud Middle East unite the entire ecosystem to drive digital transformation, unlock the value of AI, and enhance connectivity for all. With a reputation for attracting leading regional and international carriers, the event is continuing to evolve with the launch of Datacloud Middle East in 2026 for hyperscalers, data centre operators and suppliers.
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Work AI leader Glean has launched the Work AI Institute, a first-of-its-kind research initiative - supported by faculty from Stanford, Harvard, Berkeley, Notre Dame, and others - dedicated to decoding what actually drives results when companies commit to operating with AI at the core of their businesses. As part of that launch, the institute has released a new report, founded by Glean and led by Stanford’s Bob Sutton and organisational psychologist Rebecca Hinds, PhD, which reveals that most failed enterprise AI pilots weren’t technology problems, but instead, coordination problems. In this interview, Rebecca discusses the report’s findings in detail, providing many great insights as to the best approaches for companies to take to ensure successful AI adoption.
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Nicolas Leszczynski, Principal Solutions Engineer at Riverbed Technology, discusses the findings of the company’s 2025 Future of IT Operations in the AI Era report. Despite record investments, only 12% of AI projects are fully deployed, caused by gaps in implementation, confidence, and data quality. Simultaneously, tool consolidation, OpenTelemetry adoption and resilient, cost-effective IT infrastructure are emerging as critical enablers of AI success.
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Paul Savill, Global Practice Leader for Network and Edge at Kyndryl. Spends his time helping major organisations modernise their infrastructure to make the most of AI, strengthen security and prepare for the disruption of quantum computing. Here he discusses the approach of Q-Day, the point when quantum computers will be able to break today’s encryption. Despite the urgency, only 39% of leaders believe their IT infrastructure is ready for threats such as quantum enabled cyber-attacks. Paul shares insights as to how organisations can prepare both for the current challenges around AI adoption and the prospect of quantum computing.
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Rob Lay, Cisco, discusses the results from the third annual Cisco AI Readiness Index. A small but consistent group of companies surveyed — the ‘Pacesetters,’ about 13% of organizations for the last three years — outperform their peers across every measure of AI. The Pacesetters’ sustained advantage indicates a new form of resilience: a disciplined, system-level approach that balances strategic drivers with the data and infrastructure needed to keep pace with AI’s accelerating evolution. Rob explains what sets apart the Pacesetters and also offers advice to the majority of organisations who are caught in the gap between AI ambition and operational readiness.
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