Logo

IT Management + Service

BLOG

Why transformation fails: The missing link between technology, people and culture

By Lorenzo Romano, CEO of GCX Managed Services.

Read More
NEWS

Empowering AI with secure identity control

Ping Identity introduces “Identity for AI,” extending identity and access control to autonomous enterprise agents with real-time enforcement and governance.

Read More
NEWS

Huntress extends ITDR solution to Google Workspace

Huntress expands its Managed ITDR coverage to Google Workspace, providing organisations with enhanced detection and response for identity-based threats in cloud environments.

Read More
NEWS

Enhancing trust in digital transactions with DigiCert's document trust manager

DigiCert updates its Document Trust Manager to support document security and global compliance as digital document use and AI-related risks increase.

Read More
NEWS

Pushing forward with AI: navigating risks and governance challenges

AI adoption is increasing across organisations, despite ongoing concerns around security, governance, and compliance.

Read More
NEWS

Teleport introduces Beams for AI agent security

Teleport reveals Beams, a runtime designed to provide secure, isolated environments and managed identity for AI agents in production infrastructure.

Read More

IT teams resolving incidents up to 63 percent faster than before COVID-19 pandemic

IT in “hyper-care” mode to meet unprecedented digital demand.

How AI connects workflows: insights from Zapier’s automation analysis

Zapier's research reveals the potential of AI-powered systems in business operations, highlighting...

Tata Group and OpenAI announce multi-year AI partnership

Tata Group and OpenAI agree partnership spanning AI innovation, infrastructure and workforce...

Employees say hybrid work makes them happier and more productive

Only 1 in 5 employees feel their organisation is very prepared for hybrid working.

Using AI to resolve IT support issues

Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle...

Companies resolved employee IT issues 23% faster in 2021

Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents,...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more

© 2026 - Angel Business Communications Limited

Made with by Angels