NEWS

Customer engagement insights: the symbiotic relationship between AI, trust, and communication

Smart Communications research highlights the profound impact of communication on customer trust and engagement, especially in regulated industries.

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NEWS

Digital transformation: the unseen contradiction between leaders and workers

Exploring the gap in digital transformation perceptions between leadership and frontline workers in UK industries.

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NEWS

Indigo 21 launches Teramind solutions with reseller network

Indigo 21 partners with Teramind to offer workforce monitoring and threat protection, aiming to enhance visibility and security for businesses.

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Westcon-Comstor partners with UiPath to streamline AI automation distribution, fostering growth and...
New capability aims to improve visibility, monitoring, and control of AI agents in enterprise...
Netvisor ONE OS and Adaptive Cloud Fabric™now available on a wide range of Broadcom Tomahawk 2-...
New business metrics for Cisco Cloud Observability enable customers to significantly enhance...
Examining the adoption of agentic AI, focusing on trust and process orchestration in business...
A timely intervention by CRS Technology Consultants and N-able saved a regional CPA firm from a...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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