NEWS

Climb Channel Solutions expands cybersecurity reach with Fortra Partnership in UK&I

Climb Channel Solutions enhances its cybersecurity portfolio through partnership expansion with Fortra, targeting the UK and Ireland markets.

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NEWS

CrowdStrike enhances partner engagement with new Jet app

Jet app enables partners to engage and expand through digital experiences, streamlining processes and enabling real-time rewards.

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NEWS

Percona welcomes new Director to enhance global partnerships

Percona has appointed Louis Hood as Director of Global Partnerships and Channels to lead its global partner programme.

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BLOG

Zendesk Q&A with Emma Acton: Inside the shift to brand-led, AI-driven marketing

In a Q&A with Zendesk’s VP Marketing EMEA, Emma Acton reflects on how enterprise marketing is evolving. She discusses the shift towards brand-led demand, the continued evolution of account-based marketing, and the growing complexity of measuring customer journeys in an AI-driven environment.

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BLOG

Zendesk Q&A: Matthias Goehler on AI, automation, and the future of customer experience

Zendesk EMEA CTO Matthias Goehler discusses how AI is reshaping customer service, from automation and cross-channel experiences to security, human empathy, and the shift toward more proactive support.

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Ultima’s new automated cloud service set to change cloud market.
Tacton, a global leader in enabling smart commerce for manufacturers, has adopted Sumo Logic as...
HCLSoftware and SolarWinds are expanding their partnership announced in October 2022 to build an...
Research commissioned by Lenovo reveals CIOs are more involved than ever before in areas outside...
With Freshservice, The Crown Office and Procurator Fiscal Service now has an 86% “excellent”...
Over 30% of UK's organisations neglect comprehensive data backups, risking severe disruption from...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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