NEWS

Navigating the future: Hosted private cloud in financial services

Financial institutions benefit from hosted private cloud solutions, balancing modernisation with security and compliance for a hybrid future.

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NEWS

Progress software unveils MarkLogic Server 12 with Advanced RAG and Semantic Search

Progress Software launches MarkLogic Server 12, enhancing generative AI with groundbreaking semantic and RAG capabilities.

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NEWS

CrowdStrike launches comprehensive Falcon next-gen identity security

CrowdStrike unveils its latest identity security solution, designed to protect the full hybrid identity lifecycle across varied environments, seamlessly integrating without delays.

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NEWS

Edith Harbaugh returns as CEO of LaunchDarkly

Edith Harbaugh has rejoined LaunchDarkly as CEO, leading the company through AI-driven innovation and growth in the feature management landscape.

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NEWS

Rackspace and Dell Med unite to revolutionise healthcare IT

Rackspace Technology partners with Dell Medical School to pioneer a distinguished healthcare IT infrastructure, setting new standards in patient care.

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VIDEO

Unlocking more personalised customer experiences with AI, RCS, and integrated omnichannel strategies

Sophie Cheng, Sinch’s SVP of Product Marketing, discusses the findings of the company’s recent report, the state of customer communications, which explores how brands are adapting their engagement strategies as customer expectations rise, and AI adoption accelerates globally. She explains that the businesses that lead are putting the customer at the heart of their communication strategies, letting them choose how and where they want to connect and using AI, and channels like RCS, to make...

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An escalating cybersecurity skills crisis demands a fundamental shift in organisational strategy,...
Adeptia introduces self-managed deployment options for Connect platform, enhancing data control and...
Zscaler has announced new integrations with ServiceNow, enabling advanced visibility, access...
New Puppet product updates reaffirm the company’s vision for abstracting complexities and...
ENA V18 delivers high-impact network management to IT groups, powered by Google Maps-based...
Charles Stanley is using Sunrise ITSM SaaS to transform its service management and adopt an...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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