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IT Management + Service

NEWS

Harnessing AI alignment: unlocking billions in workplace value

Better AI alignment could considerably enhance productivity and operational efficiency, unlocking billions in value for UK enterprises.

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NEWS

The impact of Agentic AI on the future of customer service

New insights examine how agentic AI is being adopted in customer service and its impact on operational workflows.

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NEWS

iManage report highlights gap between AI adoption and knowledge maturity

iManage’s latest report examines the relationship between knowledge management maturity and AI adoption.

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NEWS

Hexnode updates Genie AI with advanced device management features

Hexnode unveils a update to its Genie AI, offering improved device insights and automated remediation for efficient management.

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NEWS

A deep dive into Huntress's 2026 Cyber Threat Report

Delving deep into the organised playbook of modern cybercrime, this article exposes the scale and sophistication transforming cyber criminals into a global force.

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BLOG

Creating Pathways into Tech for Girls Means Starting Early

By Samantha Jennings, Head of Operations, Avella.

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Arqit launches encryption intelligence for post-quantum planning

Arqit introduces Encryption Intelligence, targeting efficient migration to post-quantum...

Digital transformation with Azure

IT operations management updates bring new and expanded Azure support, helping tech pros better...

Navigating cloud security in an AI-driven landscape

With AI adoption accelerating, cloud security faces unprecedented challenges. This article explores...

Infovista works with Rakuten Mobile

Strategic radio planning delivered as microservices pave the way for future network automation...

UK CIOs grapple with AI Agent control

Recent findings reveal a widening gap in the oversight of AI systems within British organisations.

An accurate digital supply chain is a business’ most valuable asset

The buzzword often associated with a successful and seamless supply chain is efficiency, and...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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