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IT Management + Service

NEWS

UK law firms report higher AI usage and operational gains

UK legal firms surpass global counterparts in AI adoption, driving efficiency and profitability.

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NEWS

Check Point launches AI defence plane for enhanced security

Check Point introduces the AI Defense Plane to safeguard enterprises as AI systems advance to autonomous roles in business.

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NEWS

National Geographic Society partners with AWS for media archive overhaul

The National Geographic Society is collaborating with AWS to digitise and centralise its media archives, enhancing preservation and storytelling capabilities.

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NEWS

Canals introduces enhanced AI solutions for wholesale distribution

Canals has launched AI tools designed to support processes across wholesale distribution, including sales, customer service, and accounting.

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NEWS

LSEG partners with Dell for private cloud infrastructure enhancement

LSEG has partnered with Dell Technologies to develop a private cloud platform and optimise its on-premises infrastructure, supporting resilience for its market data systems.

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BLOG

Why Digital Transformation Strategies Fail in Delivery - Not Design

By Arun Manoharan, Global Head of Strategy Enablement, UBDS Digital.

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ServiceNow to acquire artificial intelligence powered platform G2K to transform retail and beyond

ServiceNow to add G2K’s smart IoT technology to the Now Platform, enabling businesses to...

Companies resolved employee IT issues 23% faster in 2021

Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents,...

TeamViewer and Ivanti join forces

Ivanti Neurons for MDM to be integrated into TeamViewer’s existing Remote Monitoring and...

ITV keeps Brits entertained during lockdown with Freshworks

Freshworks’ Freshservice ITSM software drives agility and cost savings for ITV’s support team...

Ci Distribution partners with Axagon for enhanced UK market reach

Ci Distribution teams up with Axagon to deliver connectivity and storage solutions across the UK,...

Generative AI dramatically enhances value through connected Digital Ops

BMC embeds GPT across AI-driven service and operations management portfolio.
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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