Digitalisation World

Harnessing AI alignment: unlocking billions in workplace value

Published in AI Cloud + MS Digital Business IT Management + Service

Better AI alignment could considerably enhance productivity and operational efficiency, unlocking billions in value for UK enterprises.

NEWS

The impact of Agentic AI on the future of customer service

Published in AI Digital Business IT Management + Service

New insights examine how agentic AI is being adopted in customer service and its impact on operational workflows.

NEWS

iManage report highlights gap between AI adoption and knowledge maturity

Published in AI Data Analytics Digital Business IT Management + Service Security + Compliance Tech & Trends Vendor

iManage’s latest report examines the relationship between knowledge management maturity and AI adoption.

NEWS

Hexnode updates Genie AI with advanced device management features

Published in AI Data Analytics IT Management + Service Security + Compliance

Hexnode unveils a update to its Genie AI, offering improved device insights and automated remediation for efficient management.

NEWS

A deep dive into Huntress's 2026 Cyber Threat Report

Published in Data Analytics IT Management + Service Security + Compliance Tech & Trends

Delving deep into the organised playbook of modern cybercrime, this article exposes the scale and sophistication transforming cyber criminals into a global force.

NEWS

European Parliament suspends AI features over data security concerns

Published in AI Infrastructure + Hardware IT Management + Service Security + Compliance Tech & Trends

The European Parliament has disabled AI features on official devices due to data security concerns involving external cloud servers.

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more

IT Management + Service

Harnessing AI alignment: unlocking billions in workplace value

The impact of Agentic AI on the future of customer service

iManage report highlights gap between AI adoption and knowledge maturity

Hexnode updates Genie AI with advanced device management features

A deep dive into Huntress's 2026 Cyber Threat Report

European Parliament suspends AI features over data security concerns

Unlocking workforce potential: unveiling UKG Bryte for pro workforce management

Pure Storage unveils enhanced partner programme with new 'Ambassador' tier

Ivanti fuels channel growth

Building bridges: The introduction of the Agent Ecosystem by MACH Alliance

Executives demand faster innovation, stronger ROI and resilience

The shift from Agentic AI to Physical AI: A technological evolution

Latest Video

Stephane Zantain on Customer Engagement