NEWS

JBS Foods expands partnership with ManageEngine

JBS Foods, a premium global food company, has expanded its partnership with ManageEngine, a division of Zoho Corp. and a leading provider of enterprise IT management solutions, to standardise the management of its global technology infrastructure.

Read More

NEWS

ServiceNow’s latest platform release adds to thousands of AI agents

Yokohama platform release includes teams of preconfigured AI agents now available for faster deployment, improved productivity, and predictable outcomes on day one.

Read More





Contact centre leaders report empathy leads the way, hybrid models will be the future, and...
Global technology provider Arrow Electronics has signed a distribution agreement with Puppet, a...
FMC consolidates SAP applications and cloud infrastructure, creates scalable processes for future...
Amidst the disruption and heartbreak that the COVID-19 global pandemic has caused, there have been...
Only 1 in 5 employees feel their organisation is very prepared for hybrid working.
New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more