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IT Management + Service Expert Opinions News Videos

NEWS
SUSTAINABILITY FOCUS 9

Reaching climate change goals “as-a-Service” By Sue Preston, Vice President and General Manager, HPE Pointnext and HPE GreenLake

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NEWS
SUSTAINABILITY FOCUS 8

Many industries may be ignoring upto 70% of their carbon emission through not having the correct IT systems. Millions of tonnes of carbon emissions are accounted for through lack of IT systems. By Alex Trenbath, Director, Envirovue.

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NEWS
SUSTAINABILITY FOCUS 6

Establishing a sustainable digital enterprise By Charles Cao, Head of Operations and Strategy at Conga

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SUSTAINABILITY FOCUS 5

Four ways to collectively take action for a sustainable future  By Matthew Houlihan, Senior Director, Government and Corporate Affairs, Cisco

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NEWS
SUSTAINABILITY FOCUS 1

Achieving sustainability through technology The good news is that many of the initiatives that...

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NEWS
Aiming for service excellence: swimming or sinking in today’s digital economy

By Dirk Martin, CEO and Founder of Serviceware SE.

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NEWS
How IT services can play a pivotal role in reducing carbon emissions

COP26 reinforced the need for society to reduce carbon emissions and be more eco-conscious. If we...

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NEWS
Breaking down the traditional walls of ITSM through business collaboration

By Jonathan Wiener - Chief Revenue Officer at Aurachain.

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NEWS
The revolution in IT service management is a big bonus for boardrooms

Powerful new allies have emerged for boardrooms looking to streamline IT service management and...

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NEWS
Transforming enterprise system moinitoring

Adding new monitored elements is a long and complicated process. Even the most highly trained and...

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NEWS
The future of service management in the DevOps era

An open, collaborative platform enables teams to scale operations quickly and ensure the...

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NEWS
Employee wellbeing and Covid-19: Driving automation within IT support services

The unprecedented impact Covid-19 has had on everyone is well documented, and as the world grapples...

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Videos

A new benchmark for high-density multi-fibre testing

Nigel Hedges, Application and Technical Specialist at Fluke Networks explains that, as fibre density increases and performance margins tighten; driven by AI, cloud, and next-generation digital infrastructure,...

Spark set to revolutionise the IT service desk

Denis Schertenleib, Nexthink’s Senior Director of Product, believes that the IT service desk won’t survive the next five years and that agentic AI will be the future of IT support. He also discusses...

Waste heat from data centres could heat over 3.5 million UK homes

Simon Kerr, head of heat networks at EnergiRaven, discusses the recent analysis from EnergiRaven and Viegand Maagøe finds that projected growth in data centres will produce enough waste heat to warm millions...

From compliance to competitive advantage: the AI governance and cyber risk opportunity for MSPs

In this in-depth conversation, Roy Azoulay, Co-founder and CIO of Cynomi, and Phil Bindley, Field CISO at Intercity Technology, explore how MSPs and MSSPs can turn regulatory compliance, AI governance, and...

News

Modernising government IT systems: addressing technical debt amidst AI growth

UK government faces technical debt challenges as AI adoption grows, demanding modernisation and skill enhancement across public sector tech systems.

AI adoption: balancing innovation and governance in the UK

Logicalis' annual report highlights the ascent of AI in organisations, underlining the need for robust governance frameworks to align with technological advancements.

Telecoms and AI: a people-first approach

Exploring the impact of AI in telecoms, Colt's report underlines the necessity for a people-first approach to AI to mitigate employee concerns and embrace opportunities.

The battle against identity-related cyber threats in 2026

Sophos’ latest report highlights the rise of identity-related cyberattacks, emphasising the need for robust identity security measures.

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