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IT Management + Service Expert Opinions News Videos

NEWS
SUSTAINABILITY FOCUS 9

Reaching climate change goals “as-a-Service” By Sue Preston, Vice President and General Manager, HPE Pointnext and HPE GreenLake

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NEWS
SUSTAINABILITY FOCUS 8

Many industries may be ignoring upto 70% of their carbon emission through not having the correct IT systems. Millions of tonnes of carbon emissions are accounted for through lack of IT systems. By Alex Trenbath, Director, Envirovue.

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NEWS
SUSTAINABILITY FOCUS 6

Establishing a sustainable digital enterprise By Charles Cao, Head of Operations and Strategy at Conga

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NEWS
SUSTAINABILITY FOCUS 5

Four ways to collectively take action for a sustainable future  By Matthew Houlihan, Senior Director, Government and Corporate Affairs, Cisco

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NEWS
SUSTAINABILITY FOCUS 1

Achieving sustainability through technology The good news is that many of the initiatives that...

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NEWS
Aiming for service excellence: swimming or sinking in today’s digital economy

By Dirk Martin, CEO and Founder of Serviceware SE.

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NEWS
How IT services can play a pivotal role in reducing carbon emissions

COP26 reinforced the need for society to reduce carbon emissions and be more eco-conscious. If we...

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NEWS
Breaking down the traditional walls of ITSM through business collaboration

By Jonathan Wiener - Chief Revenue Officer at Aurachain.

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NEWS
The revolution in IT service management is a big bonus for boardrooms

Powerful new allies have emerged for boardrooms looking to streamline IT service management and...

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NEWS
Transforming enterprise system moinitoring

Adding new monitored elements is a long and complicated process. Even the most highly trained and...

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NEWS
The future of service management in the DevOps era

An open, collaborative platform enables teams to scale operations quickly and ensure the...

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NEWS
Employee wellbeing and Covid-19: Driving automation within IT support services

The unprecedented impact Covid-19 has had on everyone is well documented, and as the world grapples...

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Videos

Waste heat from data centres could heat over 3.5 million UK homes

Simon Kerr, head of heat networks at EnergiRaven, discusses the recent analysis from EnergiRaven and Viegand Maagøe finds that projected growth in data centres will produce enough waste heat to warm millions...

ZincFive: Nickel-Zinc Batteries Explained

Unveiling the science of nickel-zinc (NiZn) batteries. In this video we break down the advantages behind our remarkable chemistry. Discover the key factors that contribute to NiZn's exceptional power, safety,...

Spark set to revolutionise the IT service desk

Denis Schertenleib, Nexthink’s Senior Director of Product, believes that the IT service desk won’t survive the next five years and that agentic AI will be the future of IT support. He also discusses...

Collaboration to develop smaller data centres for the AI era

Ben Sooter, Director of Agentic AI Initiatives & Distributed AI Architecture at EPRI, and Bal Aujla, Director, Head of Advanced Research and Engineering, InfraPartners, discuss the collaboration between EPRI,...

News

Panduit introduces fusion-spliced connectors

Exploring Panduit's OmniSplice connectors and their role in fibre optic network integration and efficiency.

Capita expands AI training programme with multiverse partnership

Capita is expanding its partnership with Multiverse to train 250 additional employees in AI skills, following an initial programme for over 500 staff.

Alteryx reveals enhanced academy for data analytics professionals

Alteryx introduces an updated Academy platform designed to support learning at different career stages, with personalised pathways aligned to evolving AI and analytics demands.

Red Cactus and Tollring introduce AI-driven conversation analytics for CRM systems

Red Cactus and Tollring launch AI conversation analytics to support CRM integration across over 200 systems.

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