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IT Management + Service Expert Opinions News Videos

NEWS
SUSTAINABILITY FOCUS 9

Reaching climate change goals “as-a-Service” By Sue Preston, Vice President and General Manager, HPE Pointnext and HPE GreenLake

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NEWS
SUSTAINABILITY FOCUS 8

Many industries may be ignoring upto 70% of their carbon emission through not having the correct IT systems. Millions of tonnes of carbon emissions are accounted for through lack of IT systems. By Alex Trenbath, Director, Envirovue.

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SUSTAINABILITY FOCUS 6

Establishing a sustainable digital enterprise By Charles Cao, Head of Operations and Strategy at Conga

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SUSTAINABILITY FOCUS 5

Four ways to collectively take action for a sustainable future  By Matthew Houlihan, Senior Director, Government and Corporate Affairs, Cisco

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NEWS
SUSTAINABILITY FOCUS 1

Achieving sustainability through technology The good news is that many of the initiatives that...

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NEWS
Aiming for service excellence: swimming or sinking in today’s digital economy

By Dirk Martin, CEO and Founder of Serviceware SE.

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NEWS
How IT services can play a pivotal role in reducing carbon emissions

COP26 reinforced the need for society to reduce carbon emissions and be more eco-conscious. If we...

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Breaking down the traditional walls of ITSM through business collaboration

By Jonathan Wiener - Chief Revenue Officer at Aurachain.

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NEWS
The revolution in IT service management is a big bonus for boardrooms

Powerful new allies have emerged for boardrooms looking to streamline IT service management and...

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NEWS
Transforming enterprise system moinitoring

Adding new monitored elements is a long and complicated process. Even the most highly trained and...

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The future of service management in the DevOps era

An open, collaborative platform enables teams to scale operations quickly and ensure the...

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Employee wellbeing and Covid-19: Driving automation within IT support services

The unprecedented impact Covid-19 has had on everyone is well documented, and as the world grapples...

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Videos

From SLAs to XLAs: why outcomes will define the next era of connectivity

In this interview, Lorenzo Romano, CEO of GCX, explores the shift from traditional Service Level Agreements to Experience Level Agreements and what it means for MSPs delivering managed connectivity. He...

Hot-water cooling addresses the AI power challenge

Dr. Peter de Bock, vice president, Data Center Energy and Cooling Technology, Eaton, discusses what the launch of the NVIDIA Rubin platform means for data centre power demand, explaining that it could be a...

MSP growth, AI adoption, and generational shifts in buying

Greg Jones, SVP of MSP Success at Kaseya, discussed the TruPeer initiative and its role in supporting MSPs. He also addressed SMB IT growth, AI adoption, sustainability, and the influence of Gen Y and Gen Z...

A new benchmark for high-density multi-fibre testing

Nigel Hedges, Application and Technical Specialist at Fluke Networks explains that, as fibre density increases and performance margins tighten; driven by AI, cloud, and next-generation digital infrastructure,...

News

Elevate showcases infrastructure developments at Data Centre World London 2026

Mayflex will present updates to its Elevate infrastructure platform at Data Centre World London 2026, highlighting new solutions designed to support high-density data centre environments and evolving...

Forescout launches VistaroAI to introduce Agentic AI into cybersecurity operations

Forescout Technologies has introduced VistaroAI, an AI-based cybersecurity platform designed to support organisations in managing digital threats and security workflows.

Telecoms and AI: a people-first approach

Exploring the impact of AI in telecoms, Colt's report underlines the necessity for a people-first approach to AI to mitigate employee concerns and embrace opportunities.

Navigating the AI-cybersecurity paradox: a deep dive into budget dynamics

Exabeam's recent report highlights the complex relationship between AI investments and cybersecurity budget planning, revealing challenges in aligning tech decisions with business outcomes.

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