NEWS
How channel providers must transform in the era of rapid technological advancements

By Jonathan Wright, Director of Products and Operations at GCX.

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NEWS
Everything will be connected

Even though 5G networks are expected to grow and develop for years to come, technology strategists are already offering up visions that look far beyond 5G. If their 6G scenarios become reality, we can expect a wonderland of communications in the 2030s. Alexander Pabst, Vice President Market...

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NEWS
Could Natural Language Understanding transform trust in utility CX?

By Agam Kohli, Director, CX Solutions Engineering at Odigo.

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NEWS
Protecting digital trust from erosion

By Mark Molyneux, EMEA CTO at Cohesity.

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NEWS
Becoming Forest Positive: Don't just go beyond, regenerate

By Nancy Powell UK & Ireland Sustainability Manager at HP.

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NEWS
National Customer Service Week: How technology can enable a great customer experience

Over the past few years, customer expectations have risen significantly as demands for a fast,...

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NEWS
Ada Lovelace Day: Hear from six successful women in STEM on the need for better representation in the tech industry

Tuesday 10th October marks Ada Lovelace Day, an annual celebration of women’s achievements in...

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NEWS
Why intelligent automation can provide a lifeline for cancer care

By Karen Gorman, Account Director - Healthcare, SS&C Blue Prism.

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NEWS
The role of the cloud in digital transformation initiatives

By Suhaib Zaheer, SVP, Managed Hosting at DigitalOcean & GM, Cloudways.

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Videos

Robert Booker, Chief Strategy and Transformation Officer at Centrica, discusses the company’s ‘Navigating The Energy Labyrinth – the blueprint for power data centres’ report, focusing on the...
In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...
In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She explores the tension between brand building and demand...
Dom Selvon, Chief Technology Officer, at Valliance, an AI consultancy, argues that, with boards and leadership teams under pressure to deploy AI quickly, many organisations are investing in agents that...

News

SonicWall appoints Jonathan Berger as Senior Vice President, aiming to enhance global partner engagement and revenue growth.
CrowdStrike has been recognised as the Overall Champion in Omdia's 2026 Cybersecurity Leadership Matrix, highlighting its exemplary global partner ecosystem.
WPP has launched HEX, a studio that combines AI, immersive experiences, and creative capabilities to support development of AI-related skills and address talent gaps in the sector.
Evolve IP partners with IT Naturally to revolutionise the telephony systems of Nirvana Spa, ensuring uninterrupted service and efficiency. Evolve IP, a leading cloud communication provider, has teamed up with...