How to spot a failing digital transformation project

By Nick Keen, Project Manager at Cloud Technology Solutions .

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The customer service battle: digitalisation vs the human touch

There’s an ongoing battle between digitalisation and the drive to consistently achieve the all-important human touch in customer service. Chatbots, automation and artificial intelligence are solving the woes of customer service teams — and customers — worldwide. Or so it would seem.

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Making Change Stick: Secrets for Managing Tech-driven Change

By Paul Whitelam, Senior Vice President, Global Marketing, ClickSoftware.

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Why are there still expensive IT failures?

From banking to the NHS, airlines to the MoD, the list of expensive IT project failure shows no sign of reducing. And while some of the failure is underpinned by fundamental project management error, in many cases it is a lack of effective consumer consultation during the process that...

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What does the 2018 World Cup teach us about resilience?

By Sandra Bell, Head of Resilience, Sungard Availability Services.

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Possibilities unlocked with Virtual Reality

By Mike Guinan, Workstation Sales Lead, Dell UK.

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DataOps: bridging the divide

By Eric Schrock, CTO at Delphix.

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Navigating the 21st century IT landscape

By Neil Bramley, B2B Client Solutions Business Unit Director, Toshiba Northern Europe.

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When is the word ‘disruption’ actually meaningful?

Is disruption another buzzword soon to be outdated, or should businesses be paying attention to...

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Paradise lost and found: how AI and analytics found the UK’s best place

By John Spooner, Head of Data Science at SAS UK & Ireland.

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Videos

In this video we talk to James Brophy from Everest at DC Ireland 2024
Kenneth Tan, Executive Director at Sardina Systems, Philip Kaye, Co-Founder and Director at Vespertec and Kristófer Andri Kristinsson, Product Manager and Business Development Manager at Borealis Data Center,...
Theresa Bobis, Regional Director Southern Europe at DE-CIX, explains where once the choice of data centre locations was limited to historically strategic centres, new hubs offer economic and geographical...
Pierre-Adrien Bel, Product Manager - large generator set and sustainable solutions at Rehlko, explains how the company has provided Data4, a major European data centre, operator with crucial data on the...

News

The majority (87 percent) of IT professionals agree that there is a lack of gender diversity in the sector, yet less than half (41 percent) of businesses have programs in place to hire more women, according to...
New 70 MW+ facility to be built for HPC and AI workloads and run entirely on renewable energy.
85% of IT decision makers surveyed reported progress in their companies’ 2024 AI strategy, with 47% saying they have already achieved positive ROI.
Lopitaux joins as global companies embrace GenAI solutions at scale and look to build their own data powered experiences, applications and products.