Austerity revolutionising customer service delivery in local government

John McMahon, product director at IEG4, an enabler of digital services in the public sector, discusses how austerity in local councils is, by necessity, driving a revolution in customer service delivery.

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NEWS
New Digital Business Models Create New Headaches

By Oliver Guy, Global Industry Director for Retail, Software AG.

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The generation game: bridging the knowledge gap

By Chris Ducker, Senior Director of global proposition strategy at Sungard Availability Services.

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Why modern IT must embrace social

By Gavin Russell, CEO, Wavex.

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Harder, better, faster, stronger?

When does artificial intelligence trump traditional customer service?

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Technology is a gamechanger for sport

By Darren Watkins, managing director for VIRTUS Data Centres.

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Ten reasons for embracing SDN as part of digital transformation

By Tony Judd, Managing Director, Enterprise EMEA at Verizon.

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Thinking Long-Term: the business benefit of digital preservation

By Lori Ashley, Industry Market Development Manager at Preservica, the digital preservation...

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Why technology training should no longer go ignored

By Keith Tilley, EVP & Vice-chair at Sungard Availability Services.

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What’s in store for the World Wide Web?

A recent weekend marked the 26th anniversary of when the World Wide Web was first introduced to...

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Videos

In this video, DCS talks to R&M at DCW 2025
Mike Hoy, CTO, Pulsant, outlines some of the end user uncertainties related to cloud - discussing network connectivity, data sovereignty and data migration concerns. With AI set to ask further cloud questions,...
In this video, DCS talks to Essentra at DCW 2025
In this video, DCS talks to Schneider Electric at DCW 2025

News

Kubernetes-powered platform extends choice of options available to partners along with specialist services and support offered by TD SYNNEX’s hybrid and cloud team.
Vertiv™ PowerDirect Rack delivers scalable 50V DC power for IT racks, supporting both AC and HVDC input for enhanced operational flexibility.
Critical power protection specialist Riello UPS announces an extension to its ultra-high efficiency modular range Multi Power2.
Equinix remains steadfast in its mission to enable secure, scalable, and sustainable digital growth for economies across the world.