Satisfaction with IT service desks improved in 65% of businesses following COVID-19 lockdowns; rising to 72% in public sector organisations.
Read MoreExasol, the high-performance analytics database, has formed a strategic partnership with TurinTech, a leader in artificial intelligence (AI) optimisation that enables enterprises to improve business efficiency and profitability. In combination with its own AI optimisation capabilities, TurinTech will leverage Exasol’s in-memory database to help customers more easily generate high performing models within a fast database in order to support decision making and drive better business outcomes.
Read MoreEnhanced channel offerings increase visibility, streamline operations and help deliver world-class support through Park Place’s global service network.
Read MoreSumo Logic has joined the ServiceNow Service Graph Connector Program by integrating its Continuous Intelligence Platform™ for logs, metrics, traces and events with Service Graph, helping customers to quickly, easily, and reliably load third-party data into the system, enabling data quality, timeliness, and scalability.
Read MorePaessler AG is releasing a new solution for facility managers and building owners: the new software as a service (SaaS), “Paessler Building Monitor”, provides around-the-clock digital monitoring of building conditions.
Read MoreAccording to new research by Opengear spanning the UK, the U.S., France, and Germany, more than four out of ten (41%) of network managers, network engineers, and network architects say their organisations use NetOps or network automation to enhance network security, the top use for NetOps overall.
Read More