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At a time when competitive pressure has never been more intense, good customer service has never been more important. By Kay Knoche, DACH Lead for Decisioning & AI Solutions at Pegasystems
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As the fallout from the COVID-19 pandemic continues to disrupt the majority of industries, its impact on supply chains has been nothing short of seismic. As teams continue to face increasing pressure to make the right decisions at the right time - squeezing every last drop of insight and information out of vast lakes of data is now more important than ever. By Will Dutton, Director of Manufacturing, Peak
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In the age of remote working, IT is now vital to ensure the success and running of organisations. Even with work almost entirely digital, there is still a considerable gap between the optimised and seamless services IT teams aim to deliver, and the actual quality of the digital experiences of employees. By Chris Terndrup, Business Transformation Architect, Nexthink
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Now is the time to celebrate how software is helping us, everyday consumers, to get our daily tasks done and make our lives easier. For instance, from paying bills via an app or streaming a film, most of our day-to-day activities are digital and our reliance on digital infrastructure has never been greater than during COVID-19. By Greg Ouillon, CTO at New Relic
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The concept of digital transformation is a highly complex one. It means many things to many people, and involves a variety of complex environments and infrastructures from hybrid to multi-cloud, containers and more. To do this at scale, requires automation. To have any hope of managing digital transformation properly, forward-thinking organisations are also looking to machine learning and AIOps. By Paul Barrett, Chief Technology Officer, Enterprise, NETSCOUT
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What precisely are the requirements of a DevOps practitioner, as opposed to an SRE, legacy developer, or operations manager? And do those specific requirements require a different approach to monitoring? By Will Cappelli, Chief Technology Officer Europe and Head of Product Strategy at Moogsoft
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Docker is an open platform for developers and system administrators to build, ship and run distributed applications. With Docker, IT organizations shrink application delivery from months to minutes, frictionlessly move workloads between data centers and the cloud and can achieve up to 20X greater efficiency in their use of computing resources. Inspired by an active community and by transparent, open source innovation, Docker containers have been downloaded more than 700 million times and Docker is used by millions of developers across thousands of the world?s most innovative organizations, including eBay, Baidu, the BBC, Goldman Sachs, Groupon, ING, Yelp, and Spotify. Docker?s rapid adoption has catalyzed an active ecosystem, resulting in more than 180,000 ?Dockerized? applications, over 40 Docker-related startups and integration partnerships with AWS, Cloud Foundry, Google, IBM, Microsoft, OpenStack, Rackspace, Red Hat and VMware.
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