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Businesses risk losing customers due to inconsistencies in the efficiency and quality of service across channels, according to new research by Pegasystems.
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Leveraging holistic CX data to power its AI, NICE Enlighten AI Routing hyper-personalizes customer-agent connections in real-time to enable brand-differentiating next-gen CX.
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New private blockchain platform with AI delivers scale, privacy and cost savings to drive intelligent business automation and new revenue streams for business.
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Acquisition to enhance Mindtree’s cloud-based IoT and AI capabilities for Industry 4.0.
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ThoughtSpot launches support for Databricks allowing users to run search and AI-driven analytics directly on the Databricks Lakehouse Platform, powered by Delta Lake.
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Partnership enables customers to monitor cloud environments, understand traffic flow and combat security threats in real-time.
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Docker is an open platform for developers and system administrators to build, ship and run distributed applications. With Docker, IT organizations shrink application delivery from months to minutes, frictionlessly move workloads between data centers and the cloud and can achieve up to 20X greater efficiency in their use of computing resources. Inspired by an active community and by transparent, open source innovation, Docker containers have been downloaded more than 700 million times and Docker is used by millions of developers across thousands of the world?s most innovative organizations, including eBay, Baidu, the BBC, Goldman Sachs, Groupon, ING, Yelp, and Spotify. Docker?s rapid adoption has catalyzed an active ecosystem, resulting in more than 180,000 ?Dockerized? applications, over 40 Docker-related startups and integration partnerships with AWS, Cloud Foundry, Google, IBM, Microsoft, OpenStack, Rackspace, Red Hat and VMware.
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