AI-powered personalisation, loyalty and human-like interactions redefine success for CX leaders.
Read More‘Extreme transparency’ is helping clinical teams at Karolinska University Hospital to deliver some of the best outcomes in the world. Gunnar Sandersjöö, head of the largest trauma centre in Sweden, explains the mechanisms behind a relentless pursuit of quality.
Read MoreBy David de Santiago, Group AI & Digital Services Director at OCS.
Read MoreThe promise of AI is on every biopharma’s radar, but the reality today is that much of the industry is grappling with how to convert the hype into impact.
Read MoreNicolas Leszczynski, Principal Solution Engineer at Riverbed, discusses the results of the recent Riverbed Global AI & Digital Experience Survey, which finds that organisations are at an inflection point as they accelerate their adoption of AI. Despite high optimism, the report reveals this reality – while 94% of those surveyed say AI is a top C-Suite priority and 91% agree it provides a competitive advantage, only 37% are fully prepared to implement AI projects now, as organisations address...
Read MoreNTT DATA research shows organizations shifting from experiments to investments that drive performance.
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