Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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CA Technologies introduces the Management Cloud

CA Technologies has introduced the Management Cloud – a broad portfolio of easy-to-use CA applications, delivered from the cloud, that enable customers to make the right portfolio decisions, deliver exceptional service experience and empower the modern, mobile workforce.

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DRFortress, the largest carrier-neutral data center and cloud marketplace operating in Hawaii, has...
Onyx Group, a leading UK supplier of data centres and IT infrastructure, has made two key...
Funding from leading private equity investment firm follows period of rapid growth Bowmark...
dinCloud, a cloud services provider that offers business provisioning in the cloud says that...
Facebook has announced an expansion of its site in Lule?, Sweden, to almost double its current...
Digital Realty has released its Service Exchange, an interconnection platform that facilitates...
Latest Video

The most secure data centre in Scandinavia?

Hidden deep in a mountain, Green Mountain’s data centre is cooled by the cold waters of a Norwegian fjord. Working with nature, Green Mountain is saving energy and protecting the environment — leading the way to cutting data centre energy use by a third.

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