Digitalisation World

UK retailer uses Cloud Services to scale TV and Social Media campaigns

Published in Cloud + MS Colocation/Hosting Data Analytics DC Facilities + Colo Design + Optimisation Infrastructure Platform Security Software Storage Storage + Servers Storage Technology

December is the most important month of the year for UK retailer Marks and Spencer, and its advertising campaigns are the cornerstone of its holiday strategy. When its 2013 primetime Christmas TV ad campaign encouraged people to visit a dedicated website, it was vital it could cope with the spike in traffic. The retailer created a website using Microsoft Azure as it knew it would cope with the potentially high traffic in addition to saving on the expense of physical servers and internal IT...

Published in Cloud + MS Colocation/Hosting Data Analytics DC Facilities + Colo Design + Optimisation Infrastructure Platform Security Software Storage Storage + Servers Storage Technology

Customer satisfaction drops as customer service agents more frequently use apologetic or polite vocabulary in a conversation, while customers benefit by being polite themselves, according to findings of the quarterly Zendesk Benchmark report released recently.

Published in BC/DR Cloud + MS Colocation/Hosting Data Analytics DC Facilities + Colo Design + Optimisation Flash Infrastructure Management Platform Security Server Technology Software Software Defined DC & Storage Storage + Servers Storage Technology Virtualisation

Latest SUSE Cloud also includes advanced VMware capabilities plus enhanced scalability, automation and availability to ease enterprise OpenStack adoption and reduce costs.

Published in Cloud + MS Colocation/Hosting DC Facilities + Colo Infrastructure Infrastructure + Hardware

Defense Information Systems Agency selects Unisys to continue supporting the department's enterprise resource planning, systems management and other activities.