Blending CRM into Service Desks

Service desks are, in practice, the focal point of dealing with customers, so in the view of Sunrise Software, that makes the right focal point for a platform model that includes CRM

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Intermedia targets EMEA partners

The cloud service provider sees building a broad partner as key to building an EMEA empire

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Finding hashtag vulnerabilities

There have been some spectacular hacking attacks recently that have started with hackers finding a poorly defended machine in a network, so CyberArk is now aiming to plug the hole

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Time to get agile in a Cloud-based Office

Offering a range of benefits, Office 365, Microsoft’s Cloud-based business software is proving to be a powerful tool for SMEs seeking a more agile approach.

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Kiddicare ends tape backup challenges

Active8IT has deployed Asigra Cloud Backup™ at Kiddicare (www.kiddicare.com), a leading parent and baby equipment retailer. Kiddicare selected Asigra to address its management and data growth challenges with a more user-friendly solution that would scale easily over time and provide peace of mind with offsite data recovery.

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An average IT team spends 15% of its total time trying to sort through monitoring alerts as the gap...
Peer-to-peer business lender launches digital platform in just five weeks.
Constant disruptions detract from innovation; most incidents involve outages and performance issues.
Hyperscale data centre’s latest link offers direct, high speed connectivity to booming Indian and...
Nearly one in four employees think they may have put highly sensitive data at risk in the past 12...
NetApp and Google Cloud help customers unlock the power of data with tightly integrated,...
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Solve 2015: London - Andy Williams, Rackspace

Solve London - How Great Support Matters in a SaaS World.

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