Blending CRM into Service Desks

Service desks are, in practice, the focal point of dealing with customers, so in the view of Sunrise Software, that makes the right focal point for a platform model that includes CRM

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Intermedia targets EMEA partners

The cloud service provider sees building a broad partner as key to building an EMEA empire

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Finding hashtag vulnerabilities

There have been some spectacular hacking attacks recently that have started with hackers finding a poorly defended machine in a network, so CyberArk is now aiming to plug the hole

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Time to get agile in a Cloud-based Office

Offering a range of benefits, Office 365, Microsoft’s Cloud-based business software is proving to be a powerful tool for SMEs seeking a more agile approach.

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Kiddicare ends tape backup challenges

Active8IT has deployed Asigra Cloud Backup™ at Kiddicare (www.kiddicare.com), a leading parent and baby equipment retailer. Kiddicare selected Asigra to address its management and data growth challenges with a more user-friendly solution that would scale easily over time and provide peace of mind with offsite data recovery.

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Novell receives PinkVERIFYcertification for Novell Service Desk

Novell to demo Service Desk with its new ITIL certification at Pink Elephant 2014.

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Druva has introduced what it says is the industry’s first at-scale SaaS data protection solution...
After an extensive product selection, New York Geek Girls adopted the Enterprise File Fabric over a...
The partnership will consolidate and support Marelli’s IT services at a global level.
Businesses continue to grapple with IT recruitment and training challenges as they seek to keep up...
Take-up reaches 35.5MW across London, Frankfurt, Paris and Amsterdam.
97% of technology leaders find that traditional AIOps models deliver limited value, leaving teams...
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Solve 2015: London - Andy Williams, Rackspace

Solve London - How Great Support Matters in a SaaS World.

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