Calyx makes major investment in 24/7 IT Service Desk

Managed ICT provider increases capacity by 200 hours a week to meet growing globalisation and need to eliminate downtime.

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Zendesk supports GLOSSYBOX to optimise global customer service

Zendesk and GLOSSYBOX to work together in Europe; with expansion to China, Japan, Korea and USA planned for the future.

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Preventing Shadow IT with Service Desk 7.7

LANDESK is helping bridge the gap between IT and end users with its new Service Desk 7.7 release. Service Desk 7.7 includes a robust set of features designed to prevent shadow IT by increasing engagement and communication between IT and end users.

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Rackspace offers high-performance MongoDB Database-As-A-Service

Rackspace® Hosting has launched ObjectRocket, its NoSQL MongoDB Database-as-a-Service (DBaaS), in its UK data centre. With the open source-based MongoDB solution, Rackspace will broaden its portfolio to offer European customers a NoSQL DBaaS for big data applications. This offering will be built upon hardware optimised specifically for MongoDB and easily accessed and integrated into existing systems.

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Red Hat upgrades Cloud infrastructure offerings

Global availability of updated products across traditional virtualization, OpenStack-powered Infrastructure-as-a-Service and integrated cloud infrastructure.

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Infinity SDC launches flagship data centre

UK data centre operator Infinity SDC has launched the first phase of its flagship data centre at Slough. The data centre is Infinity’s first purpose built facility, located in the heart of the UK’s High Tech corridor. The site was made fully operational in December with the first two contracted customers already installing their equipment.

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Clearlake Capital Group has completed its previously announced acquisition of Quest Software, a...
Suppliers of managed services are taking on more responsibilities as they become the driving...
Only a quarter (25%) think their approach to the cloud is carefully considered and successful.
GBI (Gulf Bridge International), a global cloud, connectivity and content enabler, and 2Equinix,...
Plans include seven new global regions, archival storage service, and service marketplace.
New service enables Kao Data to fund, design, build and operate OCP-Ready data centres to...
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Solve 2015: London - Andy Williams, Rackspace

Solve London - How Great Support Matters in a SaaS World.

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