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Evolving from an hourly-fee based break/fix (B/F) service model to one that includes a managed services (MS) recurring-revenue model provides benefits to both IT Service Providers (ITSPs) and their clients. Len DiCostanzo, SVP, Community and Business Development, outlines five basic steps to creating a customisable pricing framework designed to optimise profitability in Autotask Corporation’s new Smart IT Guide™: 5 Steps to Pricing Managed Services.
Read MoreG-Cloud services underpin the council’s move to new ICT delivery model to support £90m cost saving programme.
Read MoreBy Chris Bunch, Country Lead UK&I, Cloudreach.
Read MoreNew Capgemini centre applies innovation of Social, Mobile, Analytics and Cloud technologies.
Read MoreNaviSite Europe Limited has launched two new NaviCloud Director nodes, located in Woking and Redhill, UK.
Read MoreAdveniat expands CentriLogic’s global cloud, managed hosting and co-location footprint and enables e-commerce and digital media customers to achieve substantial income tax benefits.
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Cybersecurity today can feel complex, especially if you are moving to or managing cloud security. But it doesn’t have to be. Hear from Rackspace Principal Architect, Luke Huckaba, as he explains some of the major concerns around Private Cloud and Security, and how Rackspace is helping to solve these issues both internally and for customers.
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