Evolving from an hourly-fee based break/fix (B/F) service model to one that includes a managed services (MS) recurring-revenue model provides benefits to both IT Service Providers (ITSPs) and their clients. Len DiCostanzo, SVP, Community and Business Development, outlines five basic steps to creating a customisable pricing framework designed to optimise profitability in Autotask Corporation’s new Smart IT Guide™: 5 Steps to Pricing Managed Services.
Read MoreTechnology breakthrough is a game changer for consumers with a data loss from the latest Apple mobile devices.
Read MoreThe EU is to impose new data protection legislation to ensure better protection of the personal information of all EU citizens. The reforms will come with more severe fines for organisations that suffer data breaches. Peter Groucutt, managing director at Databarracks, claims that this is the tool IT professionals can use to drive-through security changes, as failure to do so will now result in severe repercussions: “Often, the fines imposed on organisations that suffer data breaches are...
Read MorecloudBuy, a leading transactional cloud platform, has reinforced its partnership with Oracle following its confirmation as a Gold-level member of the Oracle Partner Network. This is a pre-requisite in cloudBuy’s ambitions to quality assure the cloudBuy integration with Oracle R12 and Fusion Apps via the Oracle Validated Integration programme.
Read MoreBlue Coat Systems, Inc. says that 71 percent of hostnames appeared for just 24 hours. While the majority of these “One-Day Wonders” are the backbone for how Internet content is shared and delivered, the sheer volume provides cover for malicious activity, including communication to infected systems.
Read MoreWith the acquisition of BackupAgent, Acronis enables service providers to offer the most complete cloud backup solution to customers of any size.
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