A survey conducted for KANA Software by Omnibus Research shows that social media tools, mobile phones and cloud services are combining to give consumers the tools needed to both quickly get impatient about poor customer service, and give public vent to their opinions and feelings
Read MoreThe latest version of the company’s converged infrastructure system for managing branch office information systems can now take state snapshots for fast service recovery
Read MoreVenessa Wilson has joined Virtus as its new Marketing Director.
Read MoreFujitsu has announced that Reading Borough Council is extending its existing relationship with the company in order to help it move to and manage Oracle ERP Cloud (Oracle Financials Cloud), across all of its financial management systems. The deal will see Reading become one of the first organisations to adopt Oracle Financials Cloud in the UK, with a planned go-live in April 2014. The move highlights Reading’s commitment to high level service provisioning for its citizens and moves it...
Read MoreCisco has extended its industry-leading cloud portfolio with new products and services – including a breakthrough hybrid cloud solution, dubbed Cisco® InterCloud, which is intended to lower the total cost of cloud services ownership for IT organizations and pave the way for interoperable and highly secure public, private and hybrid clouds. The expansion of the portfolio also broadens Cisco's commitment to openness and shows the unique value in the company's partner-led model.
Read MoreLeading Asian network provider locates at Interxion London to provide connectivity for customers between Europe and Asia.
Read More