Customer service plus social media equals `impatience’.

A survey conducted for KANA Software by Omnibus Research shows that social media tools, mobile phones and cloud services are combining to give consumers the tools needed to both quickly get impatient about poor customer service, and give public vent to their opinions and feelings

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Riverbed’s Granite goes snapshooting

The latest version of the company’s converged infrastructure system for managing branch office information systems can now take state snapshots for fast service recovery

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Virtus appoints new Marketing Director

Venessa Wilson has joined Virtus as its new Marketing Director.

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Reading Borough Council to become next generation with Fujitsu and Oracle ERP Cloud

Fujitsu has announced that Reading Borough Council is extending its existing relationship with the company in order to help it move to and manage Oracle ERP Cloud (Oracle Financials Cloud), across all of its financial management systems. The deal will see Reading become one of the first organisations to adopt Oracle Financials Cloud in the UK, with a planned go-live in April 2014. The move highlights Reading’s commitment to high level service provisioning for its citizens and moves it...

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Cisco enables ‘highly secure’ Cloud experiences

Cisco has extended its industry-leading cloud portfolio with new products and services – including a breakthrough hybrid cloud solution, dubbed Cisco® InterCloud, which is intended to lower the total cost of cloud services ownership for IT organizations and pave the way for interoperable and highly secure public, private and hybrid clouds. The expansion of the portfolio also broadens Cisco's commitment to openness and shows the unique value in the company's partner-led model.

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Interxion London facilitates Global Transit’s first step towards European expansion

Leading Asian network provider locates at Interxion London to provide connectivity for customers between Europe and Asia.

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Pega Cloud to be offered on Google Cloud to give clients more cloud choice.
Northern Data Group's Taiga Cloud brings comprehensive AI-as-a-Service to Europe by leveraging...
Claranet was named Managed Services Provider (MSP) of the Year at the Storage, Virtualisation,...
Quantum has introduced new advancements for its award-winning StorNext® file system and data...
Igor Pejic’s important new book on blockchain, which is being given free to those attending the...
The new investment supports growing customer demand in Finland and Equinix’s broader commitment...
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Solve 2015: London - Andy Williams, Rackspace

Solve London - How Great Support Matters in a SaaS World.

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