Customer service plus social media equals `impatience’.

A survey conducted for KANA Software by Omnibus Research shows that social media tools, mobile phones and cloud services are combining to give consumers the tools needed to both quickly get impatient about poor customer service, and give public vent to their opinions and feelings

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Riverbed’s Granite goes snapshooting

The latest version of the company’s converged infrastructure system for managing branch office information systems can now take state snapshots for fast service recovery

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Checking software licences for free

Express Metrix has decided to give away a sawn-off version of its enterprise SAM solution, aimed at helping SMBs and larger enterprises test for underpaid and overpaid software licences before finding out the hard way with a software audit

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Virtus appoints new Marketing Director

Venessa Wilson has joined Virtus as its new Marketing Director.

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Cisco enables ‘highly secure’ Cloud experiences

Cisco has extended its industry-leading cloud portfolio with new products and services – including a breakthrough hybrid cloud solution, dubbed Cisco® InterCloud, which is intended to lower the total cost of cloud services ownership for IT organizations and pave the way for interoperable and highly secure public, private and hybrid clouds. The expansion of the portfolio also broadens Cisco's commitment to openness and shows the unique value in the company's partner-led model.

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Interxion London facilitates Global Transit’s first step towards European expansion

Leading Asian network provider locates at Interxion London to provide connectivity for customers between Europe and Asia.

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Annual value of managed services contracts falls to €2 billion, down more than €900 million...
Leaseweb aims to recruit at least five MSPs by March 2024 with program that rewards strategic...
Oracle Cloud Infrastructure services are now available from Oracle Paris Cloud Region in...
Palfinger UK, a T H WHITE brand, is the UK's trusted distributor and service specialist for...
Equinix has announced an expanded collaboration with IBM Cloud to bring private and scalable...
NetApp and Google Cloud help customers unlock the power of data with tightly integrated,...
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Solve 2015: London - Andy Williams, Rackspace

Solve London - How Great Support Matters in a SaaS World.

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