SLA im Cloud Computing - Prozess statt Technik: Cloud Computing braucht andere SLA von Diethelm Siebuhr, ist Geschäftsführer Central Europe bei Easynet Global Services in Hamburg

Das Cloud Computing macht eine neue Konzeption der Service Level Agreements (SLA) notwendig: Nicht mehr technische Komponenten werden beschrieben, sondern Geschäftsprozesse. Die technische Realisierung bleibt dem Service Provider überlassen. Dieses Verfahren erfordert nicht nur eine sehr enge Zusammenarbeit von Auftraggeber und Provider, sondern auch einen flexibleren Umgang mit dynamischen Anforderungen

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Availability tops data centre priorities

Availability has become the single most important priority for data centre owners and operators following a spate of incidents over the last 12 months that have highlighted the potential cost of any outage or operational failure. According to a recent survey conducted amongst 150 professionals by design, build and management specialist Keysource, almost half identified availability as their most important driver, with over three quarters including it within their top three priorities.

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Colt to expand its data centre capacity in the Netherlands

Additional 1,000 m2 of Colt ftec space targetting growing colocation market.

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Equinix partners with CloudSigma

Leading cloud infrastructure services (IaaS) provider deploys in Equinix Zurich and Washington as first phase of multi-PoP global agreement.

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Certis Europe increases visibility of IT estate, cuts help-desk calls by 30 per cent

Applications Manager from ManageEngine helps ensure high availability and performance for business applications, and supports Certis' remote working policy by ensuring virtual servers and applications have high uptime.

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Solve 2015: London - Andy Williams, Rackspace

Solve London - How Great Support Matters in a SaaS World.

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