SolarWinds has introduced updates to its SolarWinds® Web Help Desk® and DameWare® Remote Support products to better facilitate business processes and streamline remote troubleshooting and management. Specifically, new to SolarWinds Web Help Desk is the ability to create automated parent-child relationships between help desk tickets, enabling easy-to-use, ticket-based project management; while DameWare Remote Support now features Microsoft® Active Directory® integration.
Read More42% of CIOs place greater importance on available IT service desks.
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Read MoreAccording to new data from a global snapshot survey from SOTI Inc., more than 60 percent of enterprises have experienced a data breach or loss of data. Employees surveyed in the study admit to engaging in mobile device usage behaviors that puts their business' data at risk. More than 73 percent of consumers accessed corporate data from a free or public Wi-Fi connection; nearly 65 percent of consumers forwarded a work document or file to personal email address; and nearly 65 percent used...
Read MoreCloud infrastructure provider UKFast has appointed ex Virgin exec Lee Hull to its board in another move that suggests the £250m business is preparing for significant growth in 2015.
Read MoreNew cloud solution significantly simplifies the technologies needed for enterprises to develop and run applications at scale.
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