Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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CA Technologies introduces the Management Cloud

CA Technologies has introduced the Management Cloud – a broad portfolio of easy-to-use CA applications, delivered from the cloud, that enable customers to make the right portfolio decisions, deliver exceptional service experience and empower the modern, mobile workforce.

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When Interxion decided to expand its operations in Marseille, real-estate and power constraints led...
SolarWinds has released the findings of its “2019 Trends in Managed Services” report, showing...
The Cloud computing and communications specialist will efficiently grow its data centre ecosystem...
Leading Brazilian cloud provider, CorpFlex, joins the Claranet Group of Companies. Brazil now...
This recognition reflects the company’s commitment to maintaining its ‘Extra-Mile’ support...
Major global data centre markets are seeing soaring construction costs as development in new and...
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The most secure data centre in Scandinavia?

Hidden deep in a mountain, Green Mountain’s data centre is cooled by the cold waters of a Norwegian fjord. Working with nature, Green Mountain is saving energy and protecting the environment — leading the way to cutting data centre energy use by a third.

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