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Businesses fail to measure or monitor customer service quality

Research highlights lack of consensus on what quality means and finds many businesses prevented...

Splunk and New Relic power digital business success

Splunk Inc and New Relic have formed a strategic alliance and a new integration to help...

Data sanitisation disjoint

Discrepancies between data sanitisation policy creation and execution is putting sensitive data...

Gartner identifies top 10 data and analytics technology trends for 2019

Augmented analytics, continuous intelligence and explainable artificial intelligence (AI) are among...

Majority of organisations suffer from data bias

Most organisations understand the importance of mitigating data bias and believe it is prevalent...

Survey sheds spotlight on data policy management practices

Immuta has published the findings of a comprehensive survey of data leaders that highlights the...

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How to Turn Data into Business Value

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