Digitalisation World

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Businesses fail to measure or monitor customer service quality

Research highlights lack of consensus on what quality means and finds many businesses prevented...

UST and Xiatech form strategic partnership

UST has formed a strategic partnership with Xiatech, the pioneer of the world’s first ML-powered...

Plenty of obstacles to overcome along the IT transformation road

Most frontline IT professionals around the world give their companies failing or near failing...

IT directors need insights

New research substantiates the view that data is a business’ most important asset - with CDOs...

The UK's fragmented data backup practices: risks and remedies

Over 30% of UK's organisations neglect comprehensive data backups, risking severe disruption from...

Tableau launches online region in UK

The new ‘region’ will house databases, compute machines and storage that host ‘Tableau...

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