Digitalisation World

Customer satisfaction rises overall

Published in Cloud + MS Colocation/Hosting Data Analytics DC Facilities + Colo Design + Optimisation Infrastructure Platform Security Software Storage Storage + Servers Storage Technology

Customer satisfaction drops as customer service agents more frequently use apologetic or polite vocabulary in a conversation, while customers benefit by being polite themselves, according to findings of the quarterly Zendesk Benchmark report released recently.

Published in BC/DR Cloud + MS Colocation/Hosting Data Analytics DC Facilities + Colo Design + Optimisation Flash Infrastructure Management Platform Security Server Technology Software Software Defined DC & Storage Storage + Servers Storage Technology Virtualisation

Latest SUSE Cloud also includes advanced VMware capabilities plus enhanced scalability, automation and availability to ease enterprise OpenStack adoption and reduce costs.

Published in DC Facilities + Colo Infrastructure + Hardware

Red Hat has announced the beta release of Red Hat Enterprise Linux 6.6, the latest version of our Red Hat Enterprise Linux 6 platform.

Published in DC Facilities + Colo Design + Optimisation

Queen Elizabeth Hospital King’s Lynn NHS Foundation Trust awards Secure I.T. Environments.

Published in Carriers + Service Providers DC Facilities + Colo Infrastructure + Hardware Networks + Telecoms

Ninety-four per cent of UK business end users say application performance and availability affect their ability to do their job, while more than one-third contacted IT six times or more due to related problems in the past year alone.

Published in Cloud + MS Colocation/Hosting DC Facilities + Colo Infrastructure Infrastructure + Hardware

Defense Information Systems Agency selects Unisys to continue supporting the department's enterprise resource planning, systems management and other activities.

Latest Video

Equinix Insider - White Ops President & COO, Eddie Schwartz

Eddie has over 25 years experience in information security, including recent work as the CISO of RSA, the Security Division of EMC, and Co-Founder/CSO of NetWitness.

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DC Facilities + Colo

Customer satisfaction rises overall

SUSE Cloud 4 now available, featuring Ceph distributed storage

Red Hat Enterprise Linux 6.6 Beta now available

New hospital data centre project

End user survey sheds light on the application’s importance

Unisys wins contract worth up to 28 million dollars

Remote thermal monitoring helps data centres remotely manage their facility

Dirty Looks and Deep Green announce UK-first ethical rendering partnership

Secure I.T. Environments extends relationship with University of Chichester

Verne appoints Billy Nolan as Chief Development Officer

Schneider Electric and Atea partner

Pervasive cloud misconfigurations exposing critical data and secrets

Latest Video

Equinix Insider - White Ops President & COO, Eddie Schwartz