NEWS

Engage digitally, or die!

Organisations that don’t embrace digital customer engagement channels – that’s web chat, social media, SMS, smart phones and mobile applications, and even video - into their engagement strategies within the next two years, are likely to see their customers jump ship to competitors that do. In fact, the digital customer engagement revolution is here, and is forcing organisations to adapt their customer service strategies, or die. That’s according to new research published...

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IT consultancy expands service offering with acquisition

One of Wales’ leading IT consultancies has acquired an experienced Sage solutions provider, extending its software services available to clients to cover the full spectrum of IT support, as well as its geographical reach.

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NEWS

IoT to have massive impact, but few companies have a plan in place

More than 40 percent of organizations expect the Internet of Things (IoT) to transform their business or offer significant new revenue or cost-savings opportunities in the short term (over the next three years), rising to 60 percent in the long term (more than five years), according to a recent survey by Gartner, Inc. However, those surveyed said that many of their organizations have not established clear business or technical leadership for their IoT efforts.

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Thirty per cent of respondents admit to using unencrypted devices according to latest Apricorn poll.
The Q3 2021 report revealed a 4.5% increase in CVEs associated with ransomware and a 3.4% increase...
Forcepoint Dynamic User Protection brings mainstream UAM and insider threat protection with...
Osirium Technologies has released first findings from The Osirium Ransomware Index which suggests...
US pipeline cyberattack is a ‘timely reminder’ highlighting the need for cyber insurance,...
Industry experts talk cyber security for Data Privacy Day 2020.
Latest Video

Ferrari: A New Perspective on Cybersecurity

Ferrari took a strategic decision to choose Kaspersky Lab as their IT Security provider. They wanted to introduce more stringent IT security measures, both to protect their core business and to ensure an increase in safety. Find out more in this exclusive video.

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