NEWS

Investment in Employee experience, Cloud and AI drives improved customer experience

91% of organizations agree better EX will directly affect their net profit; 92% say the same about CX.

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NEWS

Economic uncertainty driving business for MSPs

Kaseya has released its 2023 IT Operations Report, which surveyed over 1,300 technology leaders running internal IT at organizations worldwide in order to get insights on their top priorities and challenges.

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NEWS

Genesys unveils expanded relationship with AWS and new Genesys Cloud CX innovations

Genesys Experience Index launches with new tailored solution to help contact centres improve agent satisfaction and engagement.

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NEWS

Next-Generation IX

The world’s leading Internet Exchange operators to introduce new cutting-edge 100G LR-1 technology.

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NEWS

EDF UK selects Dynatrace

Major global producer of low-carbon electricity leverages unified observability and security platform to deliver seamless digital services to its customers.

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NEWS

Failure to modernise limits AI benefits

Organizations are lagging in modernizing legacy apps and data; the study also finds that modernization initiatives lack clear leadership.

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The pandemic has boosted productivity but left half more fed up with work than ever before.
Lack of IT visibility increases expenses, while innovation remains essential in a cost-conscious...
Illumio has released The Zero Trust Impact Report, the industry’s first research on market...
Last year, digital transformation accelerated, and business spend was scrutinized - causing many...
A new unit set to transform the use of technology including artificial intelligence in healthcare...
Fears over potential bias and discrimination could be delaying AI adoption, according to Node4’s...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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