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Facing market uncertainty brought on by the global pandemic, B2B organisations must adapt to changes in how they connect with customers as 54% of leaders in IT, marketing and ecommerce roles define their company’s customer relationships as strained, developing or non-existent according to a new survey from Episerver, the customer-centric digital experience company.
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COVID-19 has paved the way for digital transformation as businesses shift operations to cope with office closures, restricted movement and supply interruption. Inevitably, all industries are operating in a constant state of flux, and businesses are rapidly adapting their strategies to evolve with rapidly changing consumer behaviour.
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Traditional banks will fall even further behind in market share and customer experience due to the global coronavirus pandemic, warns the CEO of one of the world’s largest independent financial advisory organizations.
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Global pandemic to accelerate banking modernisation and shift to cashless society, as adoption of new payment and banking technologies rise during crisis.
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Research into corporate sustainability practices reveals the role global organizations play in damaging natural environments.
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Dr Janak Gunatilleke, CEO at Mindwave Ventures, reflects on the effect COVID-19 is having on the UK NHS and what that means for digital health:
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Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.
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