NEWS

BBVA selects IPsoft to automate its customer support services

BBVA and IPsofthave form ed a partnership for the joint development of a new generation of digital customer support services powered by artificial intelligence technologies, based on IPsoft’s virtual assistant, Amelia. 

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Majority of businesses missing sales and revenue as a result of inefficient marketing technology

Nearly all respondents cite a lack of maturity in their marketing technology and poor collaboration between CIOs and CMOs as key barriers preventing them delivering great customer experiences.

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Failing to meet customer expectations

Nearly two-thirds of respondents in the UK (58%) say more work is needed by companies to improve their online experience.

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Databricks conquers AI dilemma with unified analytics

Despite the allure of artificial intelligence (AI), most enterprises are struggling to succeed with AI. Preliminary findings of a Databricks commissioned research study reveals that 96 percent of organizations say data-related challenges are the most common obstacle when moving AI projects to production.

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UK enterprises have reached cloud tipping point, but people are greatest barrier to success

A new report from Skytap and 451 Research shows that despite appetite to modernise, 74 percent of tech leaders report more than half of applications remain on-premises, creating internal skills challenges.

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In a global survey of IT leaders, Cloudera found that enterprises are keen on AI agents, but fears...
New Lenovo study shows how you need to forget the office you once knew.
When it comes to innovation, a focus on customers, talent and data are key for success.
‘UK Legal Playbook’ provides broad introduction to best practices for small businesses.
runZero teams up with Aqaio to enhance its exposure management platform in Germany, aiming to...
Vortex 6’s new workforce planning innovation, HR Director, shows your true potential.
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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