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Digital cohesion

Juniper Networks has revealed the results of extensive global market research into business and consumer attitudes towards the readiness for an era of Digital Cohesion, where predictive, automated, network-based mega-services adapt to user behavior, enabling better decision-making and enriching personal and business lives.

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NEWS

CSPs risk losing customers to global digital giants

Accenture’s Dynamic Digital Consumers Survey revealed that if a global digital giant such as Google or Amazon launched an offer comparable to their mobile operator, 44 percent of respondents would leave their provider, forming a gloomy outlook for Communications Service Providers (CSPs).

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Digital leadership

Independent professional services consultancy Turner & Townsend names Tom Deacon as new Global Head of Digital.

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NEWS

Actionable insights are limited by reporting process inefficiencies

Non-value-added tasks prevent the strategic analysis CFOs need for better decision-making.

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NEWS

Retailers increase technology investments

Fourth annual survey also reveals most retailers continue to struggle with omni-channel profitability.

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EfficientIP helps UK local authority combat government cuts

Rotherham Metropolitan Borough Council revamps core IT in just two months with EfficientIP.

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Mental Health Awareness Week: Tech industry experts discuss experiences supporting employees over the past year

The past year has been challenging, difficult and isolating for many staff, which has led to a...

COVID-19 has forced more than three-quarters of banks to change their future banking strategy

The banking industry faces a watershed moment, with banks re-evaluating strategies and accelerating...

Almost half of consumers stop doing business with a company after one bad experience

Five9 has released its 2025 Business Leaders Customer Experience Report offering analysis of CX...

Climate control solutions for historic London bank

A case study outlining ICS Cool Energy’s approach to addressing a cooling failure at a London...

Amica Insurance digitally transforms claims handling

Amica’s field adjusters adopting innovative mobile tools to enhance customer experience.

What happens next?

International Data Corporation (IDC)has publishd its worldwide information technology (IT) industry...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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