NEWS

Retail industry lags behind in customer experience strategy

Despite ambition for customer experience success, lack of data and analytics hinders delivery.

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NEWS

81% of global IT decision makers plan to add MACH elements

C-suite is driving the push for modernization to enhance customer experience while saving on budget and staffing resources.

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NEWS

Research reveals a customer relationship crisis

Struggling to get a clear picture of their customers, more than half of sales leaders say their CRM is costing them revenue.

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NEWS

Acceleration of digital transformation pushing organisations towards a more data-driven approach

84% of businesses have seen more demand for data due to Covid-19, but nearly a third say data quality remains a fundamental barrier.

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NEWS

'Digital-enabling' countries proved more resilient to the Covid-19 economic shock

The US, Germany and Denmark once again make the top three of the 2020 Enabling Digitalization Index (based on data from end-2019).

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NEWS

Northumbria keeps knowledge flowing

Leading professional university leverages digital workspace solutions to fuel new models for education that enable learning from anywhere.

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Air Malta, which carries two million passengers annually, is using MuleSoft’s Anypoint...
With tech costs top of mind, on average 38% of all software license expenditure goes wasted on...
High-performing companies view ESG as value creator, with senior executive accountability.
SOTI warns of need to better manage rapid expansion of devices or risk losing out on efficiency and...
95% of global business decision makers face challenges when it comes to achieving a more successful...
Report reveals at least 40% would change jobs to gain flexibility – meaning employers must...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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