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New research from IDC - sponsored by Targus - has revealed a ‘digital deadlock’ is holding UK organisations back from achieving the full potential of their digital transformation projects.
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There’s an ongoing battle between digitalisation and the drive to consistently achieve the all-important human touch in customer service. Chatbots, automation and artificial intelligence are solving the woes of customer service teams — and customers — worldwide. Or so it would seem.
Read MoreMajority of UK businesses interviewed admit to selling customer data to other organisations/business partners. Less than half of UK consumers are willing to provide organisations with their personal data in exchange for free or less expensive services.
Read MoreNearly 90 percent of organizations investing in AI, very few succeeding.
Read MoreUiPath’s RPA solution to help Ubiquity Technology customers complete core operations more efficiently, accurately, securely and at scale.
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Digital natives are driving organisational change for greater work/life balance.
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Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.
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