VIDEO

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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NEWS

Digital world demands direct connections

Digital transformation is accelerating for every company in every industry, everywhere around the world. As a part of this necessary transition, people, software and machines are creating and consuming data faster and in more distributed locations than ever before, creating dissonance and driving businesses to private and direct Interconnection to solve their complex integration challenges.

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NEWS

Robot revolution promises 58 million extra jobs in next five years

Latest research from the World Economic Forum forecasts that by 2025, machines will perform more current work tasks than humans, compared to 71% being performed by humans today.

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NEWS

AI and related technologies could create around 90 million more jobs in China

Around 26% of existing jobs in China could be automated over the next 20 years, but this is projected to be more than offset by job creation of 38%, giving an estimated net gain of 12%.

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NEWS

Shoppers want online control

2Checkout software and SaaS buying survey reveals today's shopper purchasing preferences

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Demand for hybrid working and employment market turbulence are changing the role of the office and...
The latest Global Interconnection Index (GXI Vol. 5), an annual market study published by Equinix,...
Nearly three quarters of UK businesses see a direct link between customer service and business...
Pandemic accelerates business continuity investments in cloud migration, productivity tools 94...
Almost half (45%) of workers say their workload has increased significantly in the past year, as...
A third expect Gen-AI to be the lead source of insight for enterprise-wide decision-making.
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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