Digital Business

Customers feel disconnected

Consumer Connectivity Insights 2018 reveals over two-thirds (69 percent) of global consumers would consider changing their bank, retailer or insurance provider due to a disconnected experience.

Successful automated customer self-service can only be achieved through mastery of natural language processing

Self-service is in high demand, but businesses need to be in the best position to deliver it.

Amazon opens new office in Dublin

Ranging from support staff to researchers to software engineers, Amazon invests in local communities to create full-time jobs across Ireland.

Safeguarding your job through the robotic revolution

By Neil Kinson, Chief of Staff, Redwood Software.

The Resilience Premium of Digital Business

Removing barrier to enterprise wide automation

Kryon Process Discovery is said to enable any enterprise to be fully automated in unprecedented time and at unparalleled cost-effectiveness expanding the benefits of RPA for maximum ROI.