Eggplant deepens AI test automation capabilities

New capabilities further perfect the ability to blend human expertise with AI-powered insights to optimize testing.

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NEWS

Ocado changes the face of online shopping

The Ocado founders were way ahead of their time when, back in 2000, they started the UK’s only ‘pure play’ online grocery operator. Today Ocado is the world’s largest dedicated online grocery supermarket, exceeding ?1 billion in annual sales. Developing the innovative software and systems that power the online retail business is Ocado Technology, a division of software developers, engineers, researchers, and scientists spread across five offices: Hatfield (UK), Wroclaw and...

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BLOG

The slow journey to the paperless factory

Sure, a sheet of A4 is convenient. But your data won't be exact or real time.By Kevin Bull, product strategy director at Columbus UK.

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Customer service is key

NewVoiceMedia reveals nearly half of UK consumers ditched a business last year following poor customer service.

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‘Customer Service 4.0’ at Rolls-Royce Power Systems

A new service and digital strategy to transform MTU’s global customer support.

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Automation accepted in the workplace

The results of a large-scale study of more than 36,000 consumers in 18 countries by Verint® Systems Inc., and carried out in partnership with Opinium Research LLC, reveals that more than 70% of consumers stated there has been an increased use of automation technology—such as artificial intelligence (AI) and robots—in their workplaces.

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Customer trust outweighs compliance burdens.
Getting caught out unaware is the number one bugbear for IT professionals according to global...
More than half of today’s office workers are ignoring important cybersecurity warnings due to...
A new study released by Urban Edge Capital a soon-to-launch fund management business has proven...
62% of European organisations have issues leveraging their data due to the lack of proper data...
By Kriti Sharma. VP, Artificial Intelligence at Sage.
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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