South Gloucestershire selects Civica Digital as transformation partner

New contract with Civica Digital will help boost customer satisfaction and future-proof the council.

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BLOG

The Perfect Storm – digital, data, and changing business models

By David Clamp, Managing Director, Merlin Digital Consulting Ltd.

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NEWS

Self-service and AI are redefining how consumers view customer service

Two-thirds (66%) of UK consumers would choose text-based channels over speaking with a live person on the phone when it comes to customer service.

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NEWS

Two thirds of channel companies eager to enter into new partnerships

Nearly two thirds (61%) of channel businesses are looking for new companies to partner with between now and 2020. This is according to research carried out by OnePoll, commissioned by Agilitas, the leading European innovator of customer driven IT channel services.

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NEWS

Six ways AI will develop in 2018

By Kriti Sharma. VP, Artificial Intelligence at Sage.

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Digital platform offers Robotic Process Automation as a Service

DXC Technology has launched DXC Agile Process Automation (APA), a new digital platform that combines cloud and robotic process automation (RPA) with embedded artificial intelligence (AI) to enhance a company’s business processes.

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Hitachi, Ltd. has launched Hitachi Vantara, a new business entity to leverage the broad portfolio...
Users can access their desktop from anywhere, on any device, physical, hosted or cloud...
Skillsoft, a global leader in corporate learning, has unveiled Tech Learning Consumption Trends: A...
Businesses that fail to capitalise on public’s digital curiosity risk losing customers, say 51%...
Multi-year deal includes creation of co-innovation lab.
Global study finds 42% of business respondents that can claim to be powered by “100% renewable...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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