NEWS

AI makes for happier customers?

NICE has published the 2024 International Happiness Index, its inaugural research which highlights the opportunity gap between consumer demands and what businesses are delivering when it comes to CX. The index found most consumers believe if organisations leverage digital and AI solutions in customer service, it can close the gap and make them happier and more loyal consumers.

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NEWS

FTSE data valued at £295 billion

For the first time ever, the data within the largest companies listed on the London Stock Exchange has been assigned a monetary value.

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NEWS

Enterprises carry on with AI despite security and compliance concerns

F5 has released a new report that provides a unique view into the current state of enterprise AI adoption. F5’s 2024 State of AI Application Strategy Report reveals that while 75% of enterprises are implementing AI, 72% report significant data quality issues and an inability to scale data practices. Data and the systems companies put in place to obtain, store, and secure it are critical to the successful adoption and optimization of AI.

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NEWS

IBM and The All England Lawn Tennis Club launch GenAI feature

‘Catch Me Up’ feature - built and trained using IBM’s Granite LLM, through the watsonx platform - helps fans stay up to date on players across all ladies’ and gentlemen’s singles matches.

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NEWS

The AI industry to hit almost $830 billion by 2030

The global AI industry has grown tremendously over the past years, and nothing can stop its growth. In 2024, the entire market is set to reach 315 million users and a $184 billion value, 35% more than last year. However, that`s nothing compared to the growth projections in the following years, which recently became even more optimistic.

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NEWS

Circular Computing secures landmark £30 million Irish Public Sector Deal

Partnership will see Circular Computing, supply remanufactured Notebooks for the next four years across Irish Government organisations.

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Tieto has signed an extensive outsourcing agreement with the municipality of J?rf?lla in the...
50% of consumers want blend of technology and human input in retail experience.
Econocom and Microsoft have signed a partnership to distribute Microsoft HoloLens in France, the...
Conexus Law, the specialist advisory firm that provides legal and commercial advice to clients who...
Accenture has helped United Utilities (LON: UU), the U.K.’s largest listed water company, build...
New £4.4m deal with HMRC for major managed services and cloud transformation.
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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