NEWS

Automation is making work 'more human', research reveals

Academic research shows that organisations augmented by automation technologies are 33% more likely to be 'human friendly' workplaces, in which employees are 31% more productive.

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NEWS

Consumers confused by mobility jargon

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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VIDEO

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Crosser, an expert in edge analytics, integration and automation software and network monitoring...
Pluribus Networks has introduced the Pluribus IoT Video Security Fabric. Working with Dell...
Vodafone Business has launched its 2020 IoT Spotlight report, focused on the impact IoT is having...
Research shows that despite GDPR, consumers still have clear concerns about responsible data use...
The IIC, now incorporating OpenFog, is the single-largest organization focused on IIoT, AI, fog and...
A new algorithm which can be introduced into existing components could speed up the advent of the...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more