BLOG

GDPR and Machine Learning to be dominating topics

As 2017 comes to an end, the impending implementation of GDPR looms and the rise of automation and machine learning are at the industry forefront. So what does the future of technology look like for 2018?

Read More


BLOG

Why IoT at scale needs ‘shrink-wrapped’ options

Analysts continue to talk up the potential of the IoT market – but it is hard to see how 21 billion devices will be connected by 2020 given the current, highly bespoke IoT deployment model. There is simply no way a handful of, albeit large, suppliers delivering highly bespoke solutions can realise the full potential of IoT.

Read More

BLOG

Driving customer loyalty with artificial intelligence

By Dave Campbell, Vice President of Customer Engagement & Support at LogMeIn.

Read More

BLOG

Seven places where you'll already encounter AI

By Gary Turner, UK co-founder and MD at Xero.

Read More

BLOG

Harder, better, faster, stronger?

When does artificial intelligence trump traditional customer service?

Read More

Micron Technology has introduced what it says is the industry’s first silicon-based...
At Mobile World Congress 2019, VMware has announced a complete software stack for edge devices so...
One of Europe’s leading IoT connectivity platform providers, Wireless Logic, recently launched...
Fewer than half of cybersecurity professionals have a plan in place to deal with IoT attacks,...
Bosch has launched TRACI, an IoT solution designed specifically for the construction industry. The...
The manufacturing landscape is about to change and change in a big way, according to ABI Research,...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more