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IoT heads top list from CompTIA

The Internet of Things (IoT) is the emerging technology that offers the most immediate...

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for...

Software AG and Dell Technologies extend partnership

Software AG has extended its partnership with Dell Technologies in which the company will bundle...

Organisations are gearing up for more ethical and responsible use of Artificial Intelligence

Ninety-two per cent of AI leaders train their technologists in ethics; 74 per cent evaluate AI...

Westcon launches new Go-To-Market initiative

Westcon, the international technology distributor, has launched its new EMEA Go-To-Market...

Dimension Data and Cisco move ahead with co-innovation agreement

Dimension Data and Cisco have reached a new co-innovation agreement, to develop a deeper...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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